**Job Title:** Dedicated Patient Care Coordinator - REMOTE Evening & Weekend Shifts at arenaflex

**Job Description:** About arenaflex arenaflex is a national leader in providing innovative medical solutions, empowering patients to manage their health and treatment at home. Our mission is to deliver high-quality medical products, services, and outstanding customer care through our extensive network of locations across the United States. arenaflex is committed to helping patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to take control of their health. Overview and Responsibilities We are seeking a dedicated and compassionate Patient Care Coordinator to join our Sleep Central (After Hours Call Center) team in Murray, KY. As a Patient Care Coordinator, you will play a vital role in ensuring the seamless delivery of medical equipment and supplies to our patients. Your primary responsibilities will include contacting patients to confirm delivery, taking orders, verifying patient information, and placing orders in a timely manner. Key Responsibilities: Accurately transcribe patient profiles over the telephone, including data entry and possible outbound calling Obtain medically necessary documentation Process patient orders through our online pharmacy system Resolve tracking issues and reschedule shipping orders for patients Troubleshoot problems based on patient input regarding the scope and/or magnitude of failure Verify orders are complete Perform other duties as assigned Qualifications Employment with arenaflex is contingent upon: A background investigation (company-wide) A drug screen (when applicable for the position) A valid driver's license in the state of residence with a clean driving record (when applicable for the position) Education and/or Experience We require: A high school diploma or GED equivalent Experience in the medical field and administrative record management A strong customer service background Skills, Knowledge, and Abilities To succeed in this role, you will need: To effectively communicate in English, both orally and in writing To be helpful, knowledgeable, and polite while maintaining a positive attitude To interpret a variety of communications (verbal, non-verbal, written, listening, and visual) To maintain confidentiality and practice discretion and caution when handling sensitive information Medical terminology To multi-task and maintain attention to detail To accurately perform simple mathematical calculations using addition, subtraction, multiplication, and division Self-motivation, organization, time-management, and deductive problem-solving skills To work independently and as part of a team Physical Demands This role requires: Sitting, walking, standing, talking, or listening Close vision to small print on a computer and/or paperwork Machines, Equipment, and Technical Abilities You will need to be proficient in: Email transmission and communication Internet navigation and research Microsoft applications (Word and Excel) Office equipment (fax machine, copier, printer, phone, and computer/tablet) The understanding of all applicable home medical equipment and supplies Rotech Information arenaflex offers: A 401(k) plan Medical, dental, and vision insurance Life insurance and disability coverage Generous paid time off and paid holidays An employee discount program An employee recognition program Bonus and incentive opportunities Mileage reimbursement (when applicable for the position) Telephone reimbursement (when applicable for the position) Make the Right Move and Submit Your Resume Today! The hiring manager reviews resumes and contacts applicants with related experience to the applied position. To view the status of a position you submitted your profile to, sign into your account. All positions are posted for a minimum of 5 days and are open until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in arenaflex Healthcare Inc. Equal Opportunity Employer arenaflex Healthcare Inc. is an equal opportunity employer of minorities, females, protected veterans, and individuals with disabilities. We recruit, employ, train, promote, transfer, separate from employment, and compensate employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy, or any other personal characteristic protected by applicable federal, state, and local laws governing nondiscrimination in employment in each locality where arenaflex has employees. Apply Job! Apply for this job