Mobile Customer Service Representative
Job Brief: We are hiring a mobile customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels remotely. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Pay: $23 - $28 per... hour
Hours: Monday - Friday, 9am - 7pm
Responsibilities
? Maintaining a positive, empathetic, and professional attitude toward customers at all times.
? Responding promptly to customer inquiries.
? Communicating with customers through various channels.
? Acknowledging and resolving customer complaints.
? Knowing our products inside and out so that you can answer questions.
? Processing orders, forms, applications, and requests.
? Keeping records of customer interactions, transactions, comments, and complaints.
? Communicating and coordinating with colleagues as necessary.
? Providing feedback on the efficiency of the customer service process.
? Managing a team of junior customer service representatives.
? Ensure customer satisfaction and provide professional customer support.
Skills Required
? High school diploma, general education degree, or equivalent.
? Ability to stay calm when customers are stressed or upset.
? Comfortable using computers.
? Experience working with customer support
Similar Remote Jobs
Mobile Customer Service Representative
Posted on: 22-10-2024 05:25
Remote Customer Service/Sales Representative
Posted on: 22-10-2024 05:25
WFH Live Chat Specialist
Posted on: 22-10-2024 05:25
GENERAL INQUIRIES (Flexible Location)
Posted on: 22-10-2024 05:25
Tutor to help students.
Posted on: 22-10-2024 05:25
Healthcare Customer Service Representative
Posted on: 22-10-2024 05:25
Online Chat Agent Entry-Level
Posted on: 22-10-2024 05:25
Experienced Sabre Travel Consultant
Posted on: 22-10-2024 05:25
Remote Medical Office Receptionist
Posted on: 22-10-2024 05:25
Fullstack Engineer - Consumer
Posted on: 22-10-2024 05:25
Amazon Remote Jobs | Entry Level | Work From Home | Earn $25-$35/HR | Start Your Career In Amazon Remote Jobs | Entry Level Roles Available
Posted on: 06-10-2024 00:00
Remote Call Center Specialist (Walgreens Jobs)
Posted on: 13-08-2024 00:00
Medical Claims Adjustor
Posted on: 23-11-2024 06:30
CDL A Company Driver Home Weekends
Posted on: 02-01-2025 03:58
Work-at-Home Customer Service Representative Job Openings (Full-Time)
Posted on: 27-02-2025 00:00
Entry Level Customer Support
Posted on: 15-10-2024 08:31
Convenience Store Customer Service Representative - Apple Creek
Posted on: 06-10-2024 00:00
Live Chat Agent (Remote / Entry Level / No Experience)
Posted on: 16-07-2024 19:01
Pharmacist - Part Time Flexible Schedule
Posted on: 31-01-2025 09:59
IT Apprentice (Remote)
Posted on: 27-09-2024 00:00