Healthcare Customer Service Representative

Employer Industry: Business Process Outsourcing

Why consider this job opportunity...
• Competitive Wages
• Full Benefits including Medical, Dental, Vision, 401k, and more
• Paid Time Off
• Employee wellness and engagement programs
• Opportunity for career advancement within the organization
• Supportive and engaging work environment

What to Expect (Job Responsibilities):
• Connect with customers via phone/email/chat/social media to resolve inquiries
• De-escalate issues and escalate when necessary
• Track call information for auditing purposes
• Provide feedback on call issues
• Upsell products or services if required

What is Required (Qualifications):
• Ability to work remotely in a virtual team environment
• 6 months Customer service experience
• Over 18 years of age
• High School Graduate or GED
• Proven oral & written communication skills

How to Stand Out (Preferred Qualifications):
• Logical problem-solving skills
• Ability to navigate Windows operating systems
• Organization and work prioritization skills

#BusinessProcessOutsourcing #CustomerService #CareerGrowth #RemoteWork #CompetitivePay

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