Chat Agent Job

Remote, USA Full-time Posted 2025-08-02

Chat Agent Job Summary
Job Summary: We are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time.

Chat Agent Duties and Responsibilities
Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.
Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.
Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.
Maintain a high level of professionalism and customer service etiquette in all interactions.
Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.
Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals

Apply Job!

Apply for the Job

Chat Agent Job

Similar Remote Jobs

Chat Agent Job

SAP Fiori Ui5

Remote ESL Teacher

Remote Data Entry

Personal Assistant (Remote)

Customer Service Representative

Salaried Estimator (Non-Remote)

Part-Time Remote Psychotherapist

Hybrid Remote Options

Warehouse Quality Inspector

Sr Project Coordinator, Music Studio Glendale, CA, USA

Data Engineer (L5) - Content Production & Promotion

Special Collections/University Archives Assistant

Virtual Data Entry Specialist - Remote Work Opportunity ...

Entry-Level Writer for Amazon KDP Listings

Content QA Analyst, Contractor

Production Associates - All Shifts

Student - Assignment Magazine Student Editor

CDL Route Driver - Rice Lake

Data Analyst and Analytics Trainee (Remotely) - [BY-363]