Customer Service Representative -- Remote | WFH
About Us
Join a team that's dedicated to a mission beyond the ordinary. We're part of The Better Health Group, committed to enhancing the lives of seniors and transforming healthcare. Our goal is to provide exceptional care and support to seniors and their families, extending the concept of Better Health to our communities...
Position Overview
Are you passionate about senior care and committed to making a difference? As a VIP Helpline Agent, you'll be the first point of contact for our patients, providing empathetic support and assistance. Your role is crucial in ensuring our seniors receive the care they deserve.
Responsibilities
? Answer incoming calls from seniors in our community
? Gather and verify demographic information with care and professionalism
? Use problem-solving skills to identify and address caller needs effectively
? Document all interactions accurately and in accordance with procedures
? Provide reassurance and support to callers, demonstrating empathy and understanding
Requirements
? High school diploma or equivalent
? 2+ years of customer service experience, preferably in healthcare
? Proficiency in Google Suite applications and data entry
? Strong verbal and written communication skills
? Familiarity with medical terminology is a plus
Physical Requirements
? Minimum internet speed of 30 Mbps download and 10 Mbps upload
? Dedicated workspace free from distractions or interruptions
Key Attributes
? Positive work ethic and commitment to our core values
? Team player who contributes ideas and feedback
? Ability to work independently and collaboratively
? Strong organizational and multitasking skills
? Respect for cultural diversity and sensitivity towards seniors
Why Join Us
At VIPcare, we value and support our team members. We're dedicated to providing excellent care and creating a positive work environment. Join us in our mission of Better Health for all.
If you're ready to make a difference and be part of a team that's transforming healthcare, apply now and join us on this extraordinary journey.
Employment Type: Full-Time
Similar Remote Jobs
Customer Service Representative -- Remote | WFH
Posted on: 16-07-2024 18:55
Volunteer Virtual Classroom Speaker (Introduction to working for...
Posted on: 16-07-2024 18:55
Sr. AD/PKI Customer Engineer
Posted on: 16-07-2024 18:55
Senior Manager, Product Manager: Capital One Shopping (Remote ...
Posted on: 16-07-2024 18:55
Customer Service Representative
Posted on: 16-07-2024 18:55
Disney Social Media Customer Support Job Work From Home
Posted on: 16-07-2024 18:55
Disney Jobs From Home - Remote Jobs
Posted on: 16-07-2024 18:55
Remote Amazon Data Entry Jobs Hiring (URGENT) - Part-Time
Posted on: 16-07-2024 18:55
Netflix At Home Careers - Data Entry Remote Jobs (Part-Time) $20/H
Posted on: 16-07-2024 18:55
CVS Part Time remote Careers (Remote Data Entry Jobs)
Posted on: 16-07-2024 18:55
Engineering Manager, Community Support Platform
Posted on: 20-01-2025 00:00
Patient Registration Rep (Part-Time Casual - Work From Home)
Posted on: 24-01-2025 00:00
Walgreens Remote Work From Home Jobs ? Data Entry ? DPS
Posted on: 20-08-2024 00:00
Apple Part-Time Remote Jobs $28/Hour ? mysmartpros
Posted on: 04-09-2024 00:00
Chat Support Representative-Remote
Posted on: 20-08-2024 00:00
Remote Booking Coordinator - Entry Level (WFH)
Posted on: 07-09-2024 00:00
SAP Landscape Management (Remote)
Posted on: 09-11-2024 04:39
Junior Forms Data Entry
Posted on: 11-11-2024 03:51
Honest Movie Review Writer (Remote / No Experience)
Posted on: 05-10-2024 00:00
Retail Service Representative
Posted on: 25-09-2024 00:00