Remote Call Center Agent

Remote, USA Full-time Posted 2025-04-27

Job brief
We are looking for Remote Call Center Agents who will be the liaison between our company and its current and potential clients. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
? Manage large amounts of inbound and outbound calls in a timely manner
? Follow communication ?scripts? when handling different topics
? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
? Build sustainable relationships and engage customers by taking the extra mile
? Keep records of all conversations in our call center database in a comprehensible way
? Meet personal/team qualitative and quantitative metrics
Requirements and skills
? Must provide own equipment
? Strong phone and verbal communication skills along with active listening
? Must be 18 years or older
? Customer focus and adaptability to different personality types
? Ability to multi-task, set priorities, and manage time effectively
? High school degree
? Must be able to pass a 7-year background check

Apply for the Job

Remote Call Center Agent

Similar Remote Jobs

Remote Call Center Agent

Entry Level Sales Specialist (Remote)

Tests Amazon Products Online For Cash

Remote Call Center Rep - MUST SIT IN TX

formador/a mat?ries d'igualtat - online

State Certified Educators- Work From Home!

Delta Remote Careers: Airlines Jobs with Work-From-Home Opportunities

Walmart Live Chat Remote Jobs - Apply Now

Walmart Work From Home Data Entry Jobs

Walmart work from home jobs

Data Entry Jobs for Teens - Join Our Team

Lead, Advanced Analytics, Global Markets Insights

Work From Home English Teacher - Remote

Virtual Special Education Teacher - Remote | WFH

Data Entry - Typist Part-Time - Work Online - Remote

Administrative Assistant - Part Time

Manager, Compensation and Benefits- Remote

Call Center Customer Service Representative - Remote - In Bound

Call Center Agent – Full-Time Available

CPC Processor I Customer Support