Remote Call Center Agent
Job brief
We are looking for Remote Call Center Agents who will be the liaison between our company and its current and potential clients. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
? Manage large amounts of inbound and outbound calls in a timely manner
? Follow communication ?scripts? when handling different topics
? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
? Build sustainable relationships and engage customers by taking the extra mile
? Keep records of all conversations in our call center database in a comprehensible way
? Meet personal/team qualitative and quantitative metrics
Requirements and skills
? Must provide own equipment
? Strong phone and verbal communication skills along with active listening
? Must be 18 years or older
? Customer focus and adaptability to different personality types
? Ability to multi-task, set priorities, and manage time effectively
? High school degree
? Must be able to pass a 7-year background check
Similar Remote Jobs
Remote Call Center Agent
Posted on: 27-02-2025 00:00
Entry Level Sales Specialist (Remote)
Posted on: 27-02-2025 00:00
Tests Amazon Products Online For Cash
Posted on: 27-02-2025 00:00
Remote Call Center Rep - MUST SIT IN TX
Posted on: 27-02-2025 00:00
formador/a mat?ries d'igualtat - online
Posted on: 27-02-2025 00:00
State Certified Educators- Work From Home!
Posted on: 27-02-2025 00:00
Delta Remote Careers: Airlines Jobs with Work-From-Home Opportunities
Posted on: 27-02-2025 00:00
Walmart Live Chat Remote Jobs - Apply Now
Posted on: 27-02-2025 00:00
Walmart Work From Home Data Entry Jobs
Posted on: 27-02-2025 00:00
Walmart work from home jobs
Posted on: 27-02-2025 00:00
LVN/LPN Care Management (Remote)
Posted on: 27-02-2025 00:00
Home-Based Chat Support Role - Work Remotely | Earn $25-$35/hr | No Experience Needed
Posted on: 26-08-2024 00:00
Remote Southwest Airlines, Airline Jobs Working From Home
Posted on: 25-11-2024 05:19
Maintenance Technician - Wind Energy
Posted on: 14-08-2024 00:00
Vehicle Product Training Specialist
Posted on: 05-07-2024 05:50
Elementary Teacher - Remote | WFH
Posted on: 16-07-2024 18:49
Software Engineer (LLM/RAG Experience)
Posted on: 27-02-2025 00:00
Package Handler - Part Time (Warehouse like)
Posted on: 27-02-2025 00:00
Short Term Assessment Social Worker-?5ph-Flexible working
Posted on: 15-10-2024 08:31
Entry Level Fedex data entry jobs Work From Home Job
Posted on: 07-09-2024 00:00