Airline Customer Support
This a Full Remote job, the offer is available from: United States
ISTA Solutions, an outsourcing/offshoring company, is in search of skilled and passionate Customer Service Representatives to join our team in Johannesburg, South Africa. As a member of our team, you will have the opportunity to work with highly skilled professionals in the airline industry. We pride ourselves on providing... excellent customer service and creating a positive experience for our clients and their passengers. If you are eager to contribute to our mission and deliver exceptional service, we want to hear from you!
Responsibilities: ? Handle inbound and outbound customer inquiries through calls, emails, and chat ? Provide accurate information and assistance regarding flight reservations, bookings, cancellations, and general inquiries ? Troubleshoot and resolve customer complaints and issues with empathy and professionalism ? Ensure high customer satisfaction by delivering excellent service and going the extra mile to exceed expectations
Requirements
? Fluency in English (both verbal and written)
? Experience with Amadeus is a must
? Previous experience in customer service, preferably in a call center or airline industry
? Exceptional communication and interpersonal skills
? Ability to navigate through computer systems and multitask efficiently
? Willingness to work in shifts and weekends, as required in a 24/7 operation
? Must be legally eligible to work in South Africa
? Ensure you have at least 3 to 4 hours of power backup for laptop, with 2nd screen and internet connectivity, when load shedding happens.
Benefits
What can we offer you?
? Competitive salary and benefits
? Performance Appraisal
? Work-life balance
? A focus on growing your career path with us
? We encourage you to follow your passions and learn new skills
Our commitment to you
? Strong culture and values-driven leadership
? We create opportunities for you to learn and grow at any stage of your career
? Continuous learning and innovation
? We foster an all-inclusive environment where everyone thrives
This offer from 'iSTA Solutions' has been enriched by Jobgether.com and got a 72% flex score
Similar Remote Jobs
Airline Customer Support
Posted on: 29-08-2024 00:00
Customer Service Agent
Posted on: 29-08-2024 00:00
Call center rep
Posted on: 29-08-2024 00:00
Senior Care Specialist
Posted on: 29-08-2024 00:00
Customer Service Representative
Posted on: 29-08-2024 00:00
Restaurant Assistant Manager
Posted on: 29-08-2024 00:00
Certified Legal Transcriptionist
Posted on: 29-08-2024 00:00
Technical Support Specialist
Posted on: 29-08-2024 00:00
Online Chat Representative
Posted on: 29-08-2024 00:00
Office Services Associate
Posted on: 29-08-2024 00:00
Part Time Verification Specialist
Posted on: 09-11-2024 04:39
Associate, North America Brand Commercialization, Softlines Licensing ? Women & Girls Apparel
Posted on: 02-01-2025 03:59
Technical Operations Analyst, Night Shift ?Work From Home
Posted on: 16-11-2024 19:13
Branch General Manager
Posted on: 05-12-2024 05:15
DME Cash Posting Specialist (REMOTE)
Posted on: 24-10-2024 05:38
CostCo At Home Careers ? Data Entry Remote Jobs (Part-Time)
Posted on: 31-01-2025 10:03
Entry Level Sales Manager (Remote)
Posted on: 23-10-2024 04:42
Netflix Tagger Job (Work From Home, Remote) ? Hiring Now ? Hire Me Remotely
Posted on: 02-02-2025 00:00
Family Advocate, Wichita, KS
Posted on: 31-01-2025 09:57
Commission Only - Fully Remote - Experienced B2B Sales Business Development (Independent Contractor)
Posted on: 13-11-2024 04:55