American Express Customer Service Rep ? Part-Time Remote Job

Join our dynamic team at American Express as a Customer Service Representative, working part-time in the comfort of your own home. As a vital member of our customer service family, you'll be the friendly voice that our valued customers rely on. What You Will Do: ? Provide exceptional customer service via phone, email, and chat channels. ? Assist customers with inquiries, account-related issues, and product information. ? Resolve customer concerns promptly and professionally. ? Collaborate with team members to ensure a seamless customer experience. Responsibilities: ? Handle a variety of customer inquiries with efficiency and empathy. ? Follow company protocols for issue resolution and customer satisfaction. ? Maintain accurate and detailed records of customer interactions. ? Stay informed about company products, services, and policies. Requirements: ? High school diploma or equivalent. ? Excellent communication skills, both verbal and written. ? Strong problem-solving abilities. ? Comfortable with remote work and a flexible part-time schedule. ? Previous customer service experience is a plus. Perks: ? Competitive hourly pay. ? Part-time schedule for a healthy work-life balance. ? Opportunities for career growth within the company. ? Access to exclusive employee benefits and discounts. Benefits: ? Comprehensive training and ongoing support. ? Virtual team-building activities and events. ? Health and wellness programs. ? Retirement savings plan options. Company Review From Employment: 'At American Express, we take pride in fostering a supportive and inclusive work environment. Our commitment to employee development and well-being is reflected in the positive reviews from our team members. Join us in providing world-class service and building meaningful connections with our customers.' Ready to embark on a rewarding remote career with American Express? Apply now and be part of our exceptional customer service team!