American express remote jobs virtual customer care professional
American Express is seeking Virtual Customer Care Professionals to join our dynamic team. As a Virtual Customer Care Professional, you will be responsible for delivering exceptional customer service to our valued card members. This is a remote position, allowing you to work from the comfort of your own home while providing world-class service to our customers.
Key Responsibilities: ? Handle inbound customer inquiries via phone, email, and chat channels. ? Assist card members with account inquiries, billing issues, and general questions about American Express products and services. ? Provide personalized recommendations and solutions to meet the unique needs of each customer. ? Utilize effective communication and problem-solving skills to resolve customer concerns in a timely and efficient manner. ? Adhere to company policies and procedures while maintaining a high level of professionalism and customer satisfaction.
Required Skills and Qualifications: ? Excellent verbal and written... communication skills. ? Strong interpersonal skills with the ability to build rapport and establish positive relationships with customers. ? Previous experience in customer service or a related field preferred. ? Proficiency in computer navigation and multitasking. ? Ability to work independently and collaboratively in a remote team environment. ? Flexibility to work various shifts, including evenings, weekends, and holidays.
Experience:
? Previous experience in customer service or a related field preferred.
Working Hours:
? Flexible scheduling including evenings, weekends, and holidays.
Knowledge Skills and Abilities:
? Strong problem-solving skills.
? Ability to navigate computer systems efficiently.
? Excellent time management skills.
Benefits:
? Competitive salary with performance-based incentives.
? Comprehensive benefits package including health, dental, and vision insurance.
? Retirement savings plan with employer match.
? Paid time off and holiday pay.
? Career development opportunities and ongoing training.
Why Join American Express: Joining American Express means becoming part of a global team dedicated to excellence and innovation in the financial services industry. We offer a supportive work environment where your contributions are valued, and your potential for growth is limitless. As a Virtual Customer Care Professional, you will have the opportunity to make a meaningful impact while enjoying the flexibility and convenience of remote work.
How to Apply: To apply for the Virtual Customer Care Professional position at American Express, please visit our careers page
Similar Remote Jobs
American express remote jobs virtual customer care professional
Posted on: 23-09-2024 00:00
Data Entry Clerk ? Amazon Work From Home
Posted on: 23-09-2024 00:00
Delta Remote Virtual Assistant Jobs ? (Immediate Openings)
Posted on: 23-09-2024 00:00
Work From Home Data Entry Jobs at Amazon
Posted on: 23-09-2024 00:00
Remote Part-Time Customer Support Agent (Entry-Level) at Amazon
Posted on: 23-09-2024 00:00
Walmart eCommerce Specialist Remote Jobs ? Immediate Openings
Posted on: 23-09-2024 00:00
Grocery shopper and delivery driver | Jupiter, FL
Posted on: 23-09-2024 00:00
Entry Level Job-Ups Online Customer Service Specialist -Remote
Posted on: 23-09-2024 00:00
Entry Level Data Entry Clerk ? Virtual $18-$22/Hour
Posted on: 23-09-2024 00:00
Part Time Evening Data Entry Jobs Near Me
Posted on: 23-09-2024 00:00
US & CANADA Tarot Readers & Psychics
Posted on: 05-10-2024 00:00
Remote Medical Support Assistant (Medical Receptionist)
Posted on: 16-07-2024 18:48
High Ticket Closer
Posted on: 16-07-2024 18:36
Remote Administrative Assistant ? $25/hr
Posted on: 26-08-2024 00:00
Online Data Entry Specialist (Work From Home | Part-Time/Full-Time)
Posted on: 03-01-2025 07:36
Home-Based Data Entry Specialist
Posted on: 22-10-2024 05:25
Client Services Enterprise Account Manager ? Amazon, DTC, & Retail Media
Posted on: 10-12-2024 18:34
Amazon Delivery Driver
Posted on: 23-10-2024 04:42
Youtube Content Moderator Jobs From Home $24/Hour
Posted on: 16-07-2024 19:01
Male And Female Data Entry Reps Needed (Remote) $20-$25/Per Hour
Posted on: 19-02-2025 06:28