Bilingual Chat Support Agent (English/Portuguese)
Remote, USA
Full-time
Posted 2025-03-12
Company Description The ?right fit? must be determined with care. Our extensive knowledge of the legal and regulatory environment assures our client?s plan design and operation will meet these requirements. We draw on this same knowledge base to provide our clients with ideas and strategies for maximizing plan contributions and asset accumulation. Job Description Responsibilities: ? Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns? Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate? Crete relationships with new customers to better understand and achieve their needs? Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately? Promotes interest in client products and services? Consistently achieves established standards of the position? Continually portray and project a positive and professional image.? Provide administrative support to the customer service team? May assist with overflow work and other duties as needed? Promotes interest in client products and services? Consistently achieves established standards of the position? Continually portray and project a positive and professional image? Provide administrative support to the customer service team? May assist with overflow work and other duties as needed? This position is also a remote position in which you will be working from homeQualificationsRequirements:? High school diploma or equivalent.? Experience in customer service.? Strong telephone etiquette.? Familiarity with CRM tools.? Excellent communication skills.? Ability to manage multiple tasks at once.? Ability to adapt to different personalities.Additional InformationAll your information will be kept confidential according to EEO guidelines.
Similar Remote Jobs
Bilingual Chat Support Agent (English/Portuguese)
Posted on: 31-01-2025 09:58
Apple Home-Based Technical Support Consultant
Posted on: 31-01-2025 09:58
Google Jobs Remote Data Entry
Posted on: 31-01-2025 09:58
Entry Level Insurance Specialist(Average $65K-$300K)
Posted on: 31-01-2025 09:58
Remote Benefits Customer Service Representative
Posted on: 31-01-2025 09:58
Chewy Customer Support Specialist (Remote)
Posted on: 31-01-2025 09:58
Remote Administrative Data Entry Operator
Posted on: 31-01-2025 09:58
Remote Part-Time Telemarketer | WFH
Posted on: 31-01-2025 09:58
Freelancer Job - Typing Work
Posted on: 31-01-2025 09:58
Data Entry / Order Clerk
Posted on: 31-01-2025 09:58
Apple Virtual Service Advisor (Work At Home) $24/Hr
Posted on: 21-02-2025 00:00
Disney Data Entry Jobs (Entry Level, Remote) $26/Hour
Posted on: 31-01-2025 10:00
systems analyst lead - Digital Display Platform (Remote- 3rd Shift)
Posted on: 16-07-2024 19:06
Apprentice - Aircraft Support Mechanic (BOS)
Posted on: 04-02-2025 19:19
Teaching and Learning Coordinator
Posted on: 25-10-2024 07:23
Virtual Administrative Assistant
Posted on: 27-08-2024 00:00
Sr. Product Manager , Amazon
Posted on: 20-01-2025 06:20
Data Entry Specialist at American Express (Remote)
Posted on: 16-07-2024 18:43
Navigator- Radiology - FT-Days -MHM
Posted on: 08-11-2024 05:09
EZ-AD TV Technical Support Rep
Posted on: 05-01-2025 17:57