Call Center Agent ( Remote )

Remote, USA Full-time Posted 2025-03-12

Baca Consulting Group is seeking a motivated and customer-oriented Call Center Agent to join our remote team. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner.

Responsibilities: ? Answer incoming calls and respond to customer inquiries ? Make outbound calls to follow up on customer requests ? Provide information about products and services ? Resolve customer complaints and issues ? Document all call information according to standard operating procedures ? Meet or exceed call center metrics such as call quality and resolution time

Qualifications: ? High school diploma or equivalent ? Prior experience in a call center or customer service role ? Excellent communication skills, both verbal and written ? Ability to multitask and prioritize in a fast-paced environment ? Strong problem-solving skills ? Proficiency in Microsoft Office and CRM software

If you are a self-motivated individual with a passion for customer service, we want to hear from you! Apply now to join our dynamic team at Baca Consulting Group.

Similar Remote Jobs

Call Center Agent ( Remote )

Posted on: 23-02-2025 00:00

Call Center Agent Customer Technical Support

Posted on: 23-02-2025 00:00

Senior Director - Sales, Commerce Platform

Posted on: 23-02-2025 00:00

Apple Remote Jobs (Data Entry) $25/Hour

Posted on: 23-02-2025 00:00

Entry Level - Scheduling Assistant (Remote)

Posted on: 23-02-2025 00:00

Ohio: Work From Home: Intervention Specialist

Posted on: 23-02-2025 00:00

Online Data Entry Jobs From Home ? Part-Time

Posted on: 26-09-2024 00:00

Senior Oracle Fusion Developer with OIC

Posted on: 17-09-2024 00:00

Home Health Aide

Posted on: 19-11-2024 06:06

Apple Home Advisor - [Part Time] Remote Jobs

Posted on: 30-11-2024 09:46

Silicon Validation Engineer

Posted on: 17-09-2024 00:00

Expanse Pharmacy Tech Trainer

Posted on: 03-12-2024 06:00

Day Warehouse Worker

Posted on: 25-11-2024 05:19

Live Chat Agent

Posted on: 04-12-2024 05:41