Call Center Customer Support – Apply Today

Remote, USA Full-time Posted 2025-03-12

Job Summary


Job Type: Full-Time



Salary: $15 – $18 per hour



Working Hours: 8-hour shifts



Company: AT&T



Location: Texas



Benefits: Health, Dental, Paid Training, Paid Vacations, 401(k) matching


Description


AT&T is seeking enthusiastic Call Center Customer Support representatives to join our team in Texas. As a part of our customer support team, you will be responsible for providing excellent customer service to our clients, resolving their issues, and ensuring a high level of customer satisfaction.


Requirements



  • High School Diploma or equivalent

  • Excellent communication skills

  • Basic computer literacy

  • Ability to handle stressful situations calmly

  • Previous customer service experience is a plus


Responsibilities



  • Answering inbound calls from customers

  • Handling customer inquiries and complaints efficiently

  • Providing information about our products and services

  • Documenting all interactions in the company’s CRM system

  • Meeting performance targets and KPIs


Benefits



  • Comprehensive Health and Dental insurance

  • Paid Training programs

  • Generous Paid Vacations

  • 401(k) matching

  • Opportunities for career advancement


Educational Qualifications



  • High School Diploma or equivalent required


Experience



  • Previous customer service experience preferred but not mandatory


Company Overview


AT&T Inc. is a modern media company whose mission is to inspire human progress through the power of communication and entertainment. We bring together premium video content, a large base of direct-to-consumer relationships, high-speed networks optimized for video, and an advertising technology platform that maximizes yield for our content creators. At AT&T, you?ll be part of the change agents who improve lives and create new ways of living.


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