Centers Tech Support Manager
Actively participates in the design, development, testing and documentation of the codes and jobs necessary to support management initiatives. Requires an understanding of computer center infrastructure and environments, tools, and processes; may assist management with production including loads, source, job scheduling data sets and scripts. Works on several or all technical phases of operations. Ability to employ production system utilities and produce software in one or more programming languages. Directs compilation of records and reports concerning production, machine malfunctioning and maintenance. Possesses and applies a broad knowledge of principles, practices, and procedures of particular field of specialization to the completion of assignments. Works with minimum supervision. May advise on organizational, procedural, and work flow plans, methods, and procedures analysis. Analyzes the results of monitoring the operating systems and recommends changes to improve processing and utilization.
AT&T is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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