Customer Care Representative, Remote Customer Care - Amazon Pharmacy
As a Customer Care Representative, you will play an essential role in empowering our customers to
take their medications and achieve better overall wellness...
This position is fully remote and you'll be working from home virtually. This role will require you
to work a variable reduced hour schedule that may start and end outside of normal business
hours. This position is 40 hours per week, but may require additional or fewer hours due to
business requirements.
#everydaybetter
Key job responsibilities
? Virtually assist customers and other advisors over the phone, email, and on the web with
billing/insurance verification, product, or service questions
? Manage both inbound and outbound calls
? Proactively identify solutions to questions you anticipate our customers having in each
interaction
? Take a hands-on approach to resolving every issue, owning it from start to finish or partnering
with pharmacist and pharmacy staff if clinical advisement is necessary
? Provide best-in-class service experience for our customers while working in a fast-paced
environment
? Help answer customer inquiries regarding their insurance and copays, as well as shipping needs
? Provide our customers with technical support when navigating pharmacy.amazon.com
? Serve customers in a timely manner to ensure we are maximizing our relationship with them
? Understand each interaction is about more than solving a single problem, but an opportunity to
build a long-term relationship
? Promote customer privacy and safety by maintaining adherence to the company's Work From Home policy
Similar Remote Jobs
Customer Care Representative, Remote Customer Care - Amazon Pharmacy
Posted on: 14-11-2024 08:02
Remote Psychologist Needed in North Dakota Flexible Part-Time Role!
Posted on: 14-11-2024 08:02
CASTING CALL: Paid Interviews for Exciting Netflix Show Pitch
Posted on: 14-11-2024 08:02
Administrative Assistant / Data Entry Clerk (Remote) - Typing
Posted on: 14-11-2024 08:02
Part Time Online Home Based Computer Work Without Investment
Posted on: 14-11-2024 08:02
Work From Home Customer Service Sales Long beach, NY
Posted on: 14-11-2024 08:02
Amazon Remote Data Entry Jobs - Entry Level/No Experience
Posted on: 14-11-2024 08:02
American Express Remote (No Degree) ? Data Entry Jobs
Posted on: 14-11-2024 08:02
Easiest Way to Data Entry Jobs ? Immediately Hiring
Posted on: 14-11-2024 08:02
Netflix jobs(entry level virtual assistant) - Kickstart Your Career
Posted on: 14-11-2024 08:02
Walmart Virtual Hiring Event 2.26.25 - Landscaper, DOT Operator, Power Washing, Lead Technician
Posted on: 27-02-2025 00:00
Virtual Assistant - Mompreneur
Posted on: 16-07-2024 19:00
Aetna Work From Home Customer Service Representative (Entry Level) -US
Posted on: 27-02-2025 00:00
Driving Jobs near me - Driver / Delivery person
Posted on: 11-11-2024 03:52
Sales Associate (Work From Home)
Posted on: 20-01-2025 06:20
Health Coach Consultant RN Chronic Condition Coach- North Carolina
Posted on: 14-10-2024 04:23
Virtual Chat Assistant ( Apply Fast )
Posted on: 27-02-2025 00:00
SALES ASSOCIATE in BROWNSVILLE, TX S30409
Posted on: 31-01-2025 10:03
Customer Support Happiness Officer - Slovakian
Posted on: 27-02-2025 00:00
Flexible Hours, Remote Work, Customer Service Role Paying Up to 19 Per Hour
Posted on: 20-01-2025 00:00