Customer Care Representative, Remote Customer Care - Amazon Pharmacy
As a Customer Care Representative, you will play an essential role in empowering our customers to
take their medications and achieve better overall wellness.
This position is fully remote and you'll be working from home virtually. This role will require you
to work a variable reduced hour schedule that may start and end outside of normal business
hours. This position is 40 hours per week, but?ay require additional or fewer hours due to
business requirements.
#everydaybetter
Key job responsibilities
? Virtually assist customers and other advisors over the phone, email, and on the web with
billing/insurance verification, product, or service questions
? Manage both inbound and outbound calls
? Proactively identify solutions to questions you anticipate our customers having in each
interaction
? Take a hands-on approach to resolving every issue, owning it from start to finish or partnering
with pharmacist and pharmacy staff if clinical advisement is necessary
? Provide best-in-class service experience for our customers while working in a fast-paced
environment
? Help answer customer inquiries regarding their insurance and copays, as well as shipping needs
? Provide our customers with technical support when navigating pharmacy.amazon.com
? Serve customers in a timely manner to ensure we are maximizing our relationship with them
? Understand each interaction is about more than solving a single problem, but an opportunity to
build a long-term relationship
? Promote customer privacy and safety by maintaining adherence to the company's Work From Home policy
Similar Remote Jobs
Customer Care Representative, Remote Customer Care - Amazon Pharmacy
Posted on: 23-01-2025 00:00
Part time Work From Home Amazon Customer Service Jobs (WFH)
Posted on: 23-01-2025 00:00
[Home-Based Part-Time] Amazon Customer Service Representative
Posted on: 23-01-2025 00:00
[Amazon Customer Service] WFM Jobs ? Apply Now
Posted on: 23-01-2025 00:00
Amazon Customer Service Job- Part-Time Remote (Work From Home)
Posted on: 23-01-2025 00:00
Amazon Work From Home Jobs ? No Experience Needed
Posted on: 23-01-2025 00:00
Amazon Customer Service Jobs ? Immediate Openings
Posted on: 23-01-2025 00:00
(Part Time Remote Jobs) Amazon Online Chat Jobs No Experience ? Part-Time Remote Jobs
Posted on: 23-01-2025 00:00
[Remote Part-time jobs] Amazon Data Entry Jobs (At Work Home) Apply Now
Posted on: 23-01-2025 00:00
[Part-Time Remote] Amazon Looking To Fill 250 Work-From-Home Jobs ? Apply Now
Posted on: 23-01-2025 00:00
Lead Data Analyst
Posted on: 02-02-2025 00:00
WORKFORCE SERVICES REPRESENTATIVE 4
Posted on: 07-11-2024 05:42
Wayfair careers remote
Posted on: 23-01-2025 00:00
Amazon Customer Service Rep (Part-Time) - Work From Home
Posted on: 16-11-2024 19:13
Hotel Housekeeping - Remote
Posted on: 16-07-2024 18:41
Recruiter, Enterprise Sales (Remote Eligible)
Posted on: 19-11-2024 06:06
Fuel Tanker Driver – CDL A Required
Posted on: 12-09-2024 00:00
NEW!! Virtual Special Education Teacher
Posted on: 16-12-2024 16:52
Remote Patient Care Coordinator (Part-Time)
Posted on: 19-09-2024 00:00
Overnight Remote Jobs | Thrive in a Nocturnal Work Environment | Earn $25-$35/hr
Posted on: 09-11-2024 04:38