Customer service agent

Remote, USA Full-time Posted 2025-08-02

Description Introduction

CareCar is a non-emergency medical transportation company looking for a highly motivated Trip Assignment Specialist to work evening shifts Monday (night) - Friday (night) (11 : 30pm to 8am PT) remotely from home...

Description

The Trip Assignment Specialist is primarily responsible for assigning trips to dispatchers and Care Partners on a nightly basis.

In addition, the Trip Assignment Specialist will occasionally answer calls and coordinate trips which come in during the evening hours.

Responsibilities
? Assign trips to dispatchers in the Health-E Rides system (approx 700-900 per night)
? Build dispatchers daily schedules with breaks and lunches taken into consideration
? Stack trips to contracted Care Partners
? Answer inbound calls from members during evening hours
? Coordinate evening trips as they come in
? Assist with Care Partner related administrative tasks such as payment processing
? Assist with Level 1 administrative tickets in Zendesk

Requirements
? Previous experience in dispatching and coordinating transportation
? Healthcare experience preferred
? Consistently reliable and able to work evening shifts

Last updated : 2024-09-08

Apply Job!

Apply for the Job

Customer service agent

Similar Remote Jobs

Customer service agent

Freight Delivery Driver

Package Delivery Specialist

In-Store Delivery Driver

Remote Closer Position

Parcel Service Driver

Remote Jobs Opportunities

Outpatient Physical Therapist

Data entry customer

AO: Remote Bookkeeper

Data Entry Clerk (US Based)

United Airlines Remote Jobs Work From Home (Full Time, Part Time, Entry Levels)

Call Center Representative - work remote

Senior Fullstack Engineer, AI

Work At Home Data Entry Remote Administrative Assistant

Customer Support Specialist (Part time)

Graphics (GPU) RTL Design Engineer

Part Time Remote Data Entry Job (Walmart Part Time) - Hiring Now

Sales Manager ( Children Education Industry Experience required)

^Supply Chain Specialist - 5433158