Customer Service (remote work )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs
Customer Service Job Requirements and Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? MUST RESIDE IN CALIFORNIA
Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)
Powered by JazzHR
Remote
Skills:
Communication Skills, Computer Skills, Customer Experience, Customer Relations, Customer Support/Service, Customer/Client Research, Dental Insurance, Establish Priorities, Health Insurance, Identify Issues, Multitasking, Resolve Customer Issues, Sales, Schedule Development, Telephone Skills, Time Management, Up-Selling, Voice Response Systems, Work From Home
About the Company:
Path Arc
Similar Remote Jobs
Customer Service (remote work )
Posted on: 21-02-2025 00:00
Online Training Specialist - Remote
Posted on: 21-02-2025 00:00
Customer Service ( Remote work)
Posted on: 21-02-2025 00:00
Chat Brand Rep (TaylorMade) (Remote)
Posted on: 21-02-2025 00:00
Work From Home Legal Transcriptionist
Posted on: 21-02-2025 00:00
Remote Bilingual Behavioral Health Clinician
Posted on: 21-02-2025 00:00
Full Service Delivery Driver (Days)
Posted on: 21-02-2025 00:00
Interview Today and Start Tomorrow!
Posted on: 21-02-2025 00:00
Retail Beer Stocker - Pleasanton
Posted on: 21-02-2025 00:00
Virtual Medical Assistant / Receptionist
Posted on: 21-02-2025 00:00
American Express Data Entry Remote Jobs - Part-Time
Posted on: 31-07-2024 19:11
data entry for amazon work from home ? (AMZ3159)
Posted on: 05-11-2024 03:45
Account Executive- Entry Level
Posted on: 22-11-2024 05:34
Retail Stock Associate
Posted on: 20-01-2025 00:00
Media Systems Administrator
Posted on: 28-11-2024 04:54
icuc is hiring: Social Media Content Specialist - US-Based REMOTE in Jacksonvill
Posted on: 13-11-2024 04:55
Telemarketing Representative (French Support) - Work From Home
Posted on: 27-11-2024 06:07
Data Entry Operator Work, limited vacancy
Posted on: 19-11-2024 06:07
Entry-Level Business Manager Trainee
Posted on: 05-01-2025 17:57
IT Project Manager
Posted on: 11-09-2024 00:00