Customer Service Representative { REMOTE }
Schermerhorn employs experienced, courteous staff members to offer residents and clients a friendly and professional experience in all areas of service provided. The Schermerhorn Standard is achieved by first considering the needs of businesses and residents as well as a positive contribution to the landscape of a growing area. Quality and value are combined features that have become a trademark... of the commercial and residential real estate built by Schermerhorn within United State of America.
The Customer Service Representative?s job necessitates prioritizing all activities related to supporting our customers? order processing and fulfillment. The primary responsibility is the processing of customer orders and resolving issues throughout all stages of booking, planning, and delivery.
Duties and Responsibilities
? Interacts with proper internal departments to gather the necessary information to resolve issues
? Answer and process incoming calls, e-mails, and correspondence in a professional and timely manner.
? Address customer needs and requests with a positive and can-do attitude.
? Develops knowledge of product line, price, delivery time, and similar data as required
? Enters orders into LOS with a focus on accuracy and compliance with internal procedures and requirements.
? Works independently in a multi-department office environment
? Advise sales representatives & brokers of customer order fulfillment issues and recommended resolution.
Requirements
? Strong attention to detail and excellent multi-tasking abilities
? Prefer proficiency in Microsoft Access & EDI.
? Very strong communication skills, with the ability to respond calmly and professionally to customers and vendors.
? Good problem-solving abilities and uses critical thinking skills to analyze and resolve problems in an efficient and productive manner.
? Dependable team player and works well under pressure.
? Proficient in Microsoft Word, Excel, Outlook, 10 Key entries.
Education and Qualifications: ? 1 to 2 years of experience in customer service, sales, or related field
Education:
? High School graduate, Associate Degree
? Combination of experience and education will be considered
Physical Demands and work environment:
? Sitting at a computer
? Use of frequent fingers
? Clear vision
Job Description Disclaimer:
The above job description is meant to describe the general responsibilities associated with the position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested
Similar Remote Jobs
Customer Service Representative { REMOTE }
Posted on: 29-08-2024 00:00
Part-Time Remote Transcription Jobs at TranscribeTech
Posted on: 29-08-2024 00:00
Detail-Oriented Data Entry and Transcription Specialist
Posted on: 29-08-2024 00:00
Remote Customer Support Specialist at Apple
Posted on: 29-08-2024 00:00
SEA / Google Ads Specialist [Remote]
Posted on: 29-08-2024 00:00
Prior Authorization Representative - (Fully Remote)
Posted on: 29-08-2024 00:00
Remote Call Center Agent (Dallas Only)
Posted on: 29-08-2024 00:00
Work from Home Customer Service Representative
Posted on: 29-08-2024 00:00
Flight Attendant Opportunity at Delta Airlines
Posted on: 29-08-2024 00:00
Azure Data Engineer (Fully Remote Position)
Posted on: 29-08-2024 00:00
MR Calibration Engineer I
Posted on: 19-11-2024 06:06
Customer Service Representative Work From Home
Posted on: 16-07-2024 18:35
Account Manager (Bilingual Spanish/English Speaking)
Posted on: 03-01-2025 07:35
Security Guard (Part-Time) – Salem
Posted on: 12-09-2024 00:00
Digital Product Tester
Posted on: 02-12-2024 03:10
Customer Service Associate
Posted on: 03-10-2024 00:00
Remote Consultant in Talent Acquisition
Posted on: 24-09-2024 00:00
Join our Team at FlexiWorks: Part-Time WFH Jobs Near Me Available Now!
Posted on: 29-08-2024 00:00
Part Time Merchandiser
Posted on: 14-10-2024 04:21
Work from Home Data Entry Agent - Part-time
Posted on: 18-02-2025 03:58