Customer Service Reps/Not-For-Profit Support - Remote
Company Description
Do you enjoy solving problems by connecting people with the answers they need? Can you efficiently and effectively address the varied needs of a variety of callers who need assistance? Do you have a passion for helping people?
Join Us.
We?re Sutherland, and we?re now seeking compassionate customer service reps to join us in supporting one of our newest customers, a nonprofit organization that processes scholarships for students attending K-12 private schools.
Job Description
In this work from home role, you will have the opportunity to work with, and directly assist, both families and schools that participate in the scholarship program. This will include responding to incomings calls related to student inquiries as well as scholarship application and funding status to ensure that all questions are answered, callers are satisfied and students are registered.
We offer:
? Attractive hourly rate
? Extensive benefits
? Generous paid time off
? Growth opportunities
Qualifications
? At least one year customer service/call center experience
? English proficiency (a language assessment will be required)
? Strong communication and problem-solving skills with a focus on delivering an excellent customer service experience
? The ability to remain empathetic, personable and compassionate during sometimes difficult, tense situations.
? Self-motivation, detail-orientation and the ability to multitask.
? Accurate typing and keyboard skills; comfort with PC/internet navigation
To work from home, all candidates must have wired internet connectivity with internet speeds of 2 Mbps upload and 10 Mbps download as well as a secure, quiet, distraction-free place to work. Sutherland will provide all equipment.
IMPORTANT NOTE: This job is open only to residents of Canada, and you must be authorized to work in Canada in order to be considered for employment.
Additional Information
About us:
As a digital transformation company -- and Great Place to Work certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world?s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.
#SP
Similar Remote Jobs
Customer Service Reps/Not-For-Profit Support - Remote
Posted on: 05-01-2025 17:58
Virtual Booking Assistant - Entry Level
Posted on: 05-01-2025 17:58
Software Engineering Manager - Android, Apple
Posted on: 05-01-2025 17:58
Real Time Analyst - Workforce Management
Posted on: 05-01-2025 17:58
Research Travel Assistant - Fully Remote
Posted on: 05-01-2025 17:58
Interviewing Now! Virtual Special Education Teacher
Posted on: 05-01-2025 17:58
Associate General Counsel - Global Employment
Posted on: 05-01-2025 17:58
Remote Grant Accountant | Flexible Work
Posted on: 05-01-2025 17:58
Work At Home Data Entry Clerk
Posted on: 05-01-2025 17:58
Data Clerk - Work From Home
Posted on: 05-01-2025 17:58
Apple At-Home Advisor Jobs ? No Experience Needed
Posted on: 23-01-2025 00:00
Remote Senior Data Engineer Jobs | Turing
Posted on: 10-09-2024 00:00
Home-Based Cruise Consultant ? Flexible & Fun
Posted on: 05-01-2025 17:58
Principal Land Mobility Business Development, Project Kuiper
Posted on: 11-01-2025 15:34
Machine Learning Engineer (L4) - Machine Learning for Digital Characters and Environments Algorithms
Posted on: 28-08-2024 00:00
Customer Service Admin Support - Concierge
Posted on: 27-12-2024 04:28
United Airlines Flight Attendant Entry Level Part-Time Apply Now
Posted on: 12-09-2024 00:00
Homeoffice Part-Time Staff Accountant
Posted on: 02-02-2025 00:00
Bilingual Virtual Call Center Agent - Arizona
Posted on: 25-09-2024 00:00
MBSAQIP Abstractor (Remote, Full-time, or Part-time)
Posted on: 03-02-2025 00:00