Customer Support Specialist - Remote
Description:
? To guide and support users with their interactions on Preply, and to resolve any issues they may face by becoming a true Customer Advocate.
? Answer customers? questions and resolving any issues that they may be facing.
? Identify problem areas and flagging them to the concerned team.
? Ensure customer satisfaction, and work on collecting and tracking user's feedback.
? Work closely with the product teams to resolve issues and share customer feedback.
Requirements: ? Previous experience providing support through live chats. ? Fluency in English. ? Strong technical and analytical skills. ? Ability to provide proactive and innovative solutions. ? Outstanding written and verbal skills. ? Ability to understand customer's needs. ? Ability to work in teams. ? A customer-centric, empathetic mindset with excellent listening skills. ? An ability to focus on what counts, creating simple solutions to deliver fast results. ? A passion for learning and desire for self-improvement. ? Computer with i5 or i7 processor, 16GB RAM, 256 GB SSD. ? Internet connection of at least 30mbs.
Benefits:
? An open, collaborative, dynamic and diverse culture.
? A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development.
? A competitive financial package with equity and leave allowance.
? The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!).
Similar Remote Jobs
Customer Support Specialist - Remote
Posted on: 02-12-2024 03:10
Remote Work From Home Data Entry Clerk / Typing Job at Recruit Monitor in New Yo
Posted on: 02-12-2024 03:10
ENTRY LEVEL Business to Business Account Executive
Posted on: 02-12-2024 03:10
Remote Customer Care Associate - Immediate Start (Entry Level / No Prior Experience Required)
Posted on: 02-12-2024 03:10
Comedians Wanted for YouTube Comedy Bits!
Posted on: 02-12-2024 03:10
Call Center Chat Support Representative (Digital / No Phone Calling / No Experience)
Posted on: 02-12-2024 03:10
Remote Data Typist(Entry Level) at Anderson Paving
Posted on: 02-12-2024 03:10
Entry Level - Remote Data Entry Job Work From Home Job at Link Up Overseas in Ne
Posted on: 02-12-2024 03:10
Virtual Booking Assistant - Work From Home
Posted on: 02-12-2024 03:10
Night Shift Work From Home Job - Customer Service Opportunity
Posted on: 02-12-2024 03:10
Entry Level Fully Remote No Experience
Posted on: 14-10-2024 04:22
American Airlines Work From Home Jobs In Us $27/Hour
Posted on: 16-07-2024 18:35
Data Entry Specialist
Posted on: 25-08-2024 00:00
Multimodal Generative Modeling Engineer
Posted on: 11-12-2024 17:45
Medicaid Program Advisor - DPDM 1102
Posted on: 31-01-2025 09:59
Sr. Product Manager, Core Experience
Posted on: 31-01-2025 09:58
Airline Account Manager
Posted on: 02-08-2024 17:49
Medical & Billing Coder - Remote | WFH
Posted on: 16-07-2024 18:42
Coca Cola Customer Support (Remote Jobs - Part Time)
Posted on: 03-09-2024 00:00