Entry Level Help Desk : Remote
Job DescriptionJob Description
100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training.
Top Skills' Details
1. Windows Operating Systems
2. Call Center- Customer Service
3. Troubleshoot connection issues
Job Description
Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience.
Primary Responsibilities
? Answer inbound technical support phone calls, chats and emails.
? Consult with customers and provide additional solution in the form of up-selling products and services.
? Troubleshoot voice, data, video and connection issues for customers.
? Identify, troubleshoot and assist customers with voice, data, video and connection issues.
? Answer customer service related questions
? Track and record each phone call and provide a detailed description of the call
? Provide backup assistance for other Technical Support Representatives
Flexible schedule prefered. Bonuses available and possibility for raise after 4 months.
Similar Remote Jobs
Entry Level Help Desk : Remote
Posted on: 12-12-2024 19:15
Sales Representative (Remote + 100% Commission)
Posted on: 12-12-2024 19:15
Senior Test Automation Engineer with JavaScript
Posted on: 12-12-2024 19:15
Work From Home Customer Service Assistant
Posted on: 12-12-2024 19:15
Motor Vehicle Title Clerk - Part-Time
Posted on: 12-12-2024 19:15
Title Examiner - US Based Remote
Posted on: 12-12-2024 19:15
Sales Support Specialist (Work From Home)
Posted on: 12-12-2024 19:15
Live Chat Support Agent - Remote
Posted on: 12-12-2024 19:15
Data Entry Clerk Typing Fully Remote
Posted on: 12-12-2024 19:15
Customer Service ( Remote work )
Posted on: 12-12-2024 19:15
amazon virtual jobs entry level ? (wfha3240)
Posted on: 07-12-2024 04:21
Online Teachers Needed
Posted on: 20-01-2025 00:00
Online Chat Jobs At Terrafugia No Experience - Part-Time
Posted on: 24-10-2024 05:38
IT Data Entry Temporary
Posted on: 05-02-2025 00:00
Contracts Coop (Spring/Summer 2025)(Remote)
Posted on: 13-11-2024 04:54
Data Collection Specialist for Optical Character Recognition (OCR) Technology
Posted on: 31-01-2025 10:01
Senior Tax Manager
Posted on: 21-11-2024 08:14
Remote Customer Service Representative 1
Posted on: 16-07-2024 18:43
Remote Virtual Chat Support Specialist (Quick Apply)
Posted on: 20-08-2024 00:00
Full Time Merchandiser
Posted on: 10-10-2024 00:00