Entry-Level Remote Customer Chat Support Specialist
Job Summary:
We are currently seeking an Entry-Level Remote Customer Chat Support Specialist to join our team at American Express. This is a full-time position with a competitive salary and benefits package. As a Remote Customer Chat Support Specialist, you will have the opportunity to work from the comfort of your own home, with a flexible schedule and the potential for advancement within the company. Benefits include health and dental insurance, paid training, paid vacations, and more.
Description:
As a Remote Customer Chat Support Specialist, you will be responsible for providing excellent customer service to clients via chat. You will assist customers with inquiries, troubleshoot any issues they may have, and provide solutions in a timely and professional manner. You will also be responsible for documenting customer interactions and escalating any unresolved issues to the appropriate department.
Requirements:
1. Excellent communication skills
2. Strong typing speed and accuracy
3. Ability to multitask and prioritize tasks
4. Experience working in a customer service role is a plus
5. Must have a reliable internet connection and a quiet workspace
6. Ability to work independently and as part of a team
7. High school diploma or equivalent
Responsibilities:
1. Respond to customer inquiries via chat in a timely and professional manner
2. Troubleshoot technical issues and provide solutions
3. Document customer interactions and escalate unresolved issues
4. Provide feedback to improve customer satisfaction
5. Meet or exceed performance goals and targets
6. Stay up to date on product knowledge and company policies
7. Collaborate with team members to ensure customer satisfaction
Benefits:
? Health and dental insurance
? Paid training
? Paid vacations
? Flexible schedule
? Potential for advancement within the company
Educational Qualifications:
? High school diploma or equivalent
Experience:
? Experience working in a customer service role is a plus
Company Overview:
American Express is a global financial services company known for its exceptional customer service and innovative products. We are committed to providing our customers with the best possible experience, and we are looking for talented individuals to join our team. If you are passionate about customer service and are looking for a rewarding career opportunity, we would love to hear from you. Apply now to join our team as a Remote Customer Chat Support Specialist.
Apply For This Job
Similar Remote Jobs
Entry-Level Remote Customer Chat Support Specialist
Posted on: 15-12-2024 15:02
Work from Home Customer Service Rep
Posted on: 15-12-2024 15:02
Construction Field Representative- Facility Asset Management(FAM)
Posted on: 15-12-2024 15:02
Entry Level-Hotel Reservationist Work From Home
Posted on: 15-12-2024 15:02
Remote Clinical Care Coordinator (LCSW/LCPC) P/T
Posted on: 15-12-2024 15:02
Settlement Coordinator (Real Estate) - Remote
Posted on: 15-12-2024 15:02
Talent Acquisition Specialist - Night Shift
Posted on: 15-12-2024 15:02
Order Replenishment Merchandiser - Odessa, TX
Posted on: 15-12-2024 15:02
Remote Recruiter | Work From Home
Posted on: 15-12-2024 15:02
Entry Level Marketing & Promotions Associate
Posted on: 15-12-2024 15:02
Remote Virtual Assistant (Chat Support) -Entry Level
Posted on: 03-08-2024 00:00
Call Center Dispatcher
Posted on: 11-07-2024 07:46
Easy Remote Typing Jobs for School Going Students
Posted on: 24-01-2025 00:00
Data Entry Clerk
Posted on: 24-01-2025 04:49
Part-time Payroll Manager
Posted on: 30-09-2024 00:00
Social Media Manager 10-12 Hours per Week (IC-GD)
Posted on: 02-09-2024 00:00
ACES Process Manager - AMZL BR/ Amazon Customer Excellence System /ACES/
Posted on: 19-11-2024 06:08
(REMOTE) Virtual Assistant at BELAY
Posted on: 12-09-2024 00:00
Remote Webchat Dealer Support (Late 3rd Shift / Midnight Shift)
Posted on: 15-07-2024 02:16
Tesla Careers Work From Home $25/Hour ? mysmartpros
Posted on: 16-07-2024 18:59