Hiring Customer Success Specialists - Night shift only
This a Full Remote job, the offer is available from: United States
Position: Customer Success Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills
?? Location: Georgetown, Penang (Onsite)
?? Working Hours: Monday to Sunday, 12:00 am ? 11:00 am
(5 days per week, 8 working hours + 1 hour break)
?? Job Type: Full-time (Rotational Shift)
?? Salary: RM 3,000++ (Extra Allowances will be provided)
Overview:
The CSS is the main point of contact for customers using our client's food ordering app.
They handle customer inquiries, concerns, and provide information through inbound and
outbound phone calls.
Qualifications:
? Education: Bachelor's Degree, Diploma, or equivalent in any field.
? Work Experience: At least 6 months in customer support; call center experience
is advantageous but not mandatory. Fresh graduates can apply.
? Language: B2 level proficiency in English.
? Interpersonal Skills: Customer service-oriented, active listening, and ability to
handle inquiries professionally.
Technical Skills:
? Typing speed of at least 40wpm with 90% accuracy.
? Computer literate with proficiency in Microsoft Windows and Office.
Responsibilities:
? Assist customers in placing online orders.
? Provide support through phone calls.
? Process payments securely.
? Proactively support customers and maintain brand reputation.
? Identify and escalate priority issues.
? Collaborate with the team to improve customer support.
? Maintain and improve service quality
This offer from 'TWO95 International, Inc' has been enriched by Jobgether.com and got a 72% flex score.
Similar Remote Jobs
Hiring Customer Success Specialists - Night shift only
Posted on: 20-01-2025 00:00
Data Entry Remote Jobs At Disney From Home
Posted on: 20-01-2025 00:00
Text Social Media Operator (Remote / Entry Level)
Posted on: 20-01-2025 00:00
Recruiter (100% remote opportunity) - Syracuse, NY area
Posted on: 20-01-2025 00:00
Airport Cabin Agent-MCI * DELTA Flight Benefits *
Posted on: 20-01-2025 00:00
Part-Time Remote Customer Support Specialist at Apple Inc
Posted on: 20-01-2025 00:00
Delaware Special Education Teacher - Fully Remote Position!!
Posted on: 20-01-2025 00:00
Home-Based Customer Service Positions with Competitive Pay Rates
Posted on: 20-01-2025 00:00
Work From Home - Data Entry Clerk (Full-Time)
Posted on: 20-01-2025 00:00
Netflix Remote Data Entry Jobs - immediately Hiring
Posted on: 20-01-2025 00:00
Data Entry Assistant (100% Remote)
Posted on: 18-09-2024 00:00
Technical Customer Service ++ Other Open Positions
Posted on: 19-11-2024 06:07
Therapist - Part Time
Posted on: 25-09-2024 00:00
Apple Remote Jobs @($25/Hour)
Posted on: 30-11-2024 09:47
YouTube Content Moderator Jobs Remote $27Hr
Posted on: 16-11-2024 19:13
Data Entry Clerk Work From Home - Part-Time Focus Group Participants
Posted on: 23-02-2025 00:00
Call Center Sales & Service Representative - Hybrid
Posted on: 23-11-2024 06:30
Account Executive, PE/VC
Posted on: 11-12-2024 17:45
Work At Home Customer Service Jobs At Amazon - Remote
Posted on: 16-07-2024 18:41
Transportation Representative, Trans SME
Posted on: 02-02-2025 00:00