Inside Sales Representative - Remote

Description:
? The Inside Sales Representative -Remote (Soft Sales) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet.
? This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services.
? A NEW CAREER POWERED BY YOU Are you looking for a ?work from home? career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?
? Would you like to join a company that earns ?World?s Best Workplaces,? ?Happiest Employees,? and ?Best Companies for Career Growth? awards every year?
? Then a remote Inside Sales Representative position at Concentrix is just the right place for you!
? As a remote Inside Sales Representative, you?ll join an organically diverse team from 70+ countries where ALL members contribute and support each other?s success and well-being, proudly united as ?game-changers.?
? Together, we help the world?s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.
? And due to continued growth, we?re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
? CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great ?work from home? opportunity that will allow you to reimagine an all-new career journey and develop ?friends for life? at the same time.
? We?ll give you all the training, technologies, and continuing support you?ll need to succeed.

Requirements: ? 1+ year of customer service experience ? 6+ months of soft sales experience (upselling/recommending products or services, soliciting, telemarketing, etc.) ? A basic understanding of upselling, persuasion, building relationships, and communication skills ? Open availability ? A high school diploma or GED ? A quiet, distraction-free environment to work from in your home ? Proficiency in fast-paced multi-tasking ? Eagerness to learn new technologies ? Strong computer navigation skills and PC knowledge ? A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter) ? High Speed internet (no wireless/hotspots or satellite) and a smartphone ? Must reside in the United States or have a valid U.S. address for residence

Benefits:
? Paid training and performance-based incentives
? Starting wage between $15.00/hr - $25.00/hr
? Lucrative employee referral bonus opportunities
? 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
? Health and wellness programs with trained partners to help promote a healthy you
? Mentorship programs that support your rewarding career journey
? Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
? Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

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