Medical Receptionist III, Urology/ENT (Remote)

Employer Industry: Healthcare Services

Why consider this job opportunity...
• Opportunity for career advancement and growth within the organization
• Work remotely after initial training period
• Competitive benefits package, including medical and dental insurance
• Supportive and collaborative work environment
• Chance to make a positive impact on patient care and experience

What to Expect (Job Responsibilities):
• Handle incoming calls while maintaining a minimum of 93% availability during scheduled hours
• Greet patients, collect co-pays, and schedule follow-up appointments and referrals
• Provide clerical support to the department to ensure quality service
• Assist patients with inquiries and support requests in a courteous manner
• Follow defined guidelines and processes of the department

What is Required (Qualifications):
• Minimum of 6 months related experience
• Accurate computer and keyboarding skills
• Knowledge of age-related growth and development principles
• Proficiency in operating equipment such as telephones, PCs, printers, and fax machines
• Must be able to sit and key for long periods of time

How to Stand Out (Preferred Qualifications):
• Some medical background preferred
• Strong verbal and written communication skills
• Knowledge of medical terminology desirable
• Ability to promote good patient relations and maintain confidentiality
• Customer service experience in a healthcare setting

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