Online Chat Representative
C. L. Jack Stelly & Associates, Inc. was established in 1978 as a surveying firm. Since that time, with the combined talents of over one hundred years of professional experience, our company has continued to grow.
We are seeking for a friendly and customer-focused Online Chat Representative to join our team. As an Online Chat Representative, you will engage with customers in real-time through online chat support, providing assistance and resolving inquiries. This is an exciting opportunity to work in a fast-paced and dynamic environment, helping to deliver exceptional customer service experiences.
KEY RESPONSIBILITIES:
? Answer high-volume incoming support calls, chats, emails, and online cases, routing them to appropriate team members.
? Assist customers with setting up and troubleshooting access to the Customer Portal.
? Maintain and update customer data in the CRM system, including contact information and software versions.
? Support customers, sales, and professional services in expediting cases and scheduling software deployment.
? Manage bounced emails and ensure customer contact information is accurate.
Requirements
? High school diploma or GED.
? Strong customer service orientation with excellent verbal and written communication skills.
? Ability to handle a high volume of support requests via phone, chat, and email.
? Experience with MS Office applications and data entry.
? Demonstrated dependability and ability to thrive in a fast-paced environment.
Requirements
? High school diploma or GED.
? Strong customer service orientation with excellent verbal and written communication skills.
? Ability to handle a high volume of support requests via phone, chat, and email.
? Experience with MS Office applications and data entry.
? Demonstrated dependability and ability to thrive in a fast-paced environment.
Similar Remote Jobs
Online Chat Representative
Posted on: 21-11-2024 08:14
Remote Chat Agent
Posted on: 21-11-2024 08:14
Service Advisor Assistant
Posted on: 21-11-2024 08:14
Medical Transcriptionist (inhouse)
Posted on: 21-11-2024 08:14
Chat Support Associate
Posted on: 21-11-2024 08:14
WORK FROM HOME
Posted on: 21-11-2024 08:14
Student social media
Posted on: 21-11-2024 08:14
Entry Level Sales
Posted on: 21-11-2024 08:14
Freelance Recruiter (Russian)
Posted on: 21-11-2024 08:14
Outside Sales Representative
Posted on: 21-11-2024 08:14
Cloud Service Administrator I (Night Shift)
Posted on: 10-10-2024 00:00
Mail Delivery Clerk
Posted on: 31-01-2025 09:57
Marketing Internship for High School and College Students
Posted on: 02-02-2025 00:00
(Part Time Remote Jobs) UPS Remote Data Entry Clerk ? Apply Now
Posted on: 20-08-2024 00:00
Analyst - Cyber Threat Intelligence (Remote) - (Job Number: WHQ00023939)
Posted on: 21-02-2025 00:00
Fedex Remote Jobs [Entry Level/No Experience] ? Apply Now
Posted on: 05-09-2024 00:00
Technical Product Engineer, Crew IT
Posted on: 31-01-2025 09:59
100% Remote Work || Need Sr Digital Web Product Owner/Analyst
Posted on: 20-01-2025 00:00
Work from Home ? Customer Service Representative at CVS Health
Posted on: 13-09-2024 00:00
Doordash virtual Customer Support Remote Jobs (Multiple Location)
Posted on: 01-07-2024 16:51