Remote Customer Service Representative

Remote, USA Full-time Posted 2025-04-26

Provide exceptional customer service to clients via phone, email, and chat
Answer incoming calls and respond to customer inquiries in a professional and timely manner
Assist customers with product information, order status, and issue resolution
Process orders, returns, and exchanges accurately and efficiently
Maintain customer accounts and update information as needed
Analyze customer needs and recommend appropriate products or services
Conduct outbound calling campaigns to follow up with customers or promote new products/services

Previous experience in a customer service role preferred
Excellent communication skills, both verbal and written
Strong problem-solving abilities and attention to detail
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficient computer skills, including knowledge of Microsoft Office Suite
Ability to analyze customer needs and provide appropriate solutions
Must... be able to work flexible hours, including evenings and weekends if required

If you are a motivated individual with a passion for providing outstanding customer service, we would love to hear from you. Apply today to join our team of dedicated Customer Service Representatives!

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: No more than 28 per week

Benefits:
? 401(k)
? 401(k) matching
? Flexible schedule

Shift:
? 10 hour shift
? 4 hour shift
? 8 hour shift
? Day shift
? Evening shift
? Morning shift
? Night shift
? Overnight shift

Work Location: Remote

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