Remote Customer Service Representative

Remote, USA Full-time Posted 2025-06-13

Salary: $23.10 - $34.95 Hourly
We are looking for a customer-oriented, experienced and motivated Customer Service Representative to join our marketing team! If you love helping people and are customer-centric, we want to meet you! As a Customer Service Representative you have to be able to put yourself in the customers' shoes and remain helpful, patient, positive and cheerful...
Customer Service Representative duties and responsibilities
? Managing large volume of customer calls
? Stay friendly and helpful
? Resolve questions and service issues for customers via phone, email and text
? Accurately document customer interactions
? Determine opportunities for new sales
? Sell products to established customers through up-selling and cross-selling
? Resolve all inbound and outbound support requests per established guidelines.
? Identify and act as a company ambassador at all times
? Be professional
Customer Service Representative requirements
? High School Diploma or equivalent
? X years of customer service experience
? Demonstrated ability to provide outstanding customer service
? Customer-centric
? Result-driven
? Focus on quality and attention to detail
? Good time-management skills
? Ability to multi-task
? Strong interpersonal and communication skills
? Critical-thinker and problem-solver
? Ability to work with minimal supervision

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