(Remote) EPIC Clinical Help Desk Specialist
Remote, USA
Full-time
Posted 2025-06-13
? Job Title: EPIC Clinical Help Desk Specialist
? Location: Remote
? Type: Full Time...
? Salary: $16 - $20 per hour plus full-time benefits
? Term of the Project: Until October 2028
Key Responsibilities: ? Provide technical assistance and support for incoming queries and issues related to Epic Clinical systems. ? Respond to customer queries in a timely and accurate way, via phone, email, or chat. ? Diagnose and troubleshoot technical issues, including account setup and network configuration. ? Follow up with customers to ensure their technical issues are resolved. ? Document technical knowledge in the form of notes and manuals. ? Maintain a high level of customer satisfaction by providing fast and accurate information. ? Escalate unresolved issues to the appropriate internal teams. ? Stay current with system information, changes, and updates.
Qualifications: ? Proven experience as a Help Desk Specialist or other customer support role. ? Familiarity with Epic Clinical systems and healthcare IT environments. ? Excellent communication and problem-solving skills. ? Ability to work independently and as part of a team. ? Strong organizational skills and attention to detail. ? Ability to multitask and manage time effectively in a fast-paced environment
Similar Remote Jobs
(Remote) EPIC Clinical Help Desk Specialist
Posted on: 28-08-2024 00:00
Remote Chat Operator ? No Experience
Posted on: 28-08-2024 00:00
sales jobs - Remote | WFH
Posted on: 28-08-2024 00:00
Remote Travel Advisor (Disney Travel Agent)
Posted on: 28-08-2024 00:00
Replenishment Planner Analyst Walmart - Remote
Posted on: 28-08-2024 00:00
Customer Service Agent - Fully Remote
Posted on: 28-08-2024 00:00
Data Engineer with Google Cloud Platform
Posted on: 28-08-2024 00:00
Bookkeeper Accountant - PT & Remote
Posted on: 28-08-2024 00:00
Virtual Chat Assistant (Work From Home)
Posted on: 28-08-2024 00:00
Ft. Recovery Division - General Application
Posted on: 28-08-2024 00:00
Live Chat Agent-WFh Remote
Posted on: 27-02-2025 00:00
Youtube Content Moderator Jobs From Home $24/Hour
Posted on: 23-02-2025 00:00
American Express Customer Service Remote Jobs ? Hiring Now
Posted on: 21-02-2025 00:00
Sr. SQL Data Analyst ? REMOTE WORK
Posted on: 14-11-2024 08:01
Technical Support / Customer Service Representative (Remote)
Posted on: 27-02-2025 00:00
Virtual Work From Home Customer Service
Posted on: 27-02-2025 00:00
Lead Data Analyst - Compliance Monitoring (remote)
Posted on: 27-02-2025 00:00
No Experience Needed: Immediate Start Work from Home Jobs
Posted on: 20-08-2024 00:00
Amazon Delivery Driver
Posted on: 31-10-2024 05:14
Account Manager, Essentials & Beauty(Remote Or Hybrid)
Posted on: 27-02-2025 00:00