Remote Medical Customer Service Specialist
This is a remote position.
The training hours are Monday-Friday from 8:00am - 4:30pm (CST time zone) for the three two weeks...
The working hours are Monday-Friday from 8:30am - 5:00pm (CST time zone). (This schedule will begin after the first 3 weeks of training.)
If you are a creative and flexible problem-solver who wants to be an advocate for our patients and be part of a passionate team in a dynamic industry, this job is for you.
Rewards for Doing Work That Matters ? What?s in it for you:
? Starting pay: $15.50/hr-$18.00/hr
? Cash bonuses (based on facility performance) up to $750.00 per quarter
? Health Insurance Benefits (Medical, Dental, Vision, Flexible Spending Account, Short and Long Term Disability)
? Paid vacation days
? Paid sick leave
? 6 paid holidays plus two personal holidays
? Extra perks and discounts (discounts for shopping and entertainment, tuition reimbursement, adoption reimbursement, Employee Assistance Program)
? Promotional opportunities
? An employee-friendly environment focused on patient satisfaction
Essential Duties:
? Handling inbound and outbound calls from patients and our client facilities by listening, empathizing, and solving issues;or escalating to the
next level using sound judgment
? Using a computer to navigate screens to notate and effectuate a positive patient experience
? Perform administrative duties by managing email, completing assignments, and other duties
? Actively participate in regular departmental meetings, facility town halls, and individual meetings to provide feedback on customer service operations and process improvement strategies
Job Requirements
? Be at least 18 years old with a high school diploma or GED
? Demonstrated ability to navigate a computer
? Demonstrated ability to be detail-oriented, analytical, and be a creative problem solver
? Must have a proven track record of being positive, solution-oriented attitude, and a great sense of humor
? Ability to type at least 30 words per minute
? Must have reliable, consistent transportation
? Ability to pass a background check and a drug screen
Wow Factors
? Previous medical office experience including working knowledge of revenue cycle, medical terminology, and insurance claim filing experience
? Billing or other revenue cycle certifications
INDSS
Similar Remote Jobs
Remote Medical Customer Service Specialist
Posted on: 16-07-2024 18:47
Remote Part Time Supporting Cloud Bookkeeper
Posted on: 16-07-2024 18:47
Remote Travel Counselor
Posted on: 16-07-2024 18:47
Remote Tutor for AP Drawing, Art, and Design
Posted on: 16-07-2024 18:47
Remote Virtual Bookkeeper
Posted on: 16-07-2024 18:47
Remote/Teacher
Posted on: 16-07-2024 18:47
Remote/Teacher
Posted on: 16-07-2024 18:47
Remote-Customer Service Representative
Posted on: 16-07-2024 18:47
Research Project Coordinator (Education & Labor)
Posted on: 16-07-2024 18:47
Revenue Operations Specialist (Remote Job, may be based anywhere...
Posted on: 16-07-2024 18:47
IT Onsite Support Associate
Posted on: 05-01-2025 17:57
Paid Product Tester at Write App Reviews (No Experience)
Posted on: 31-01-2025 10:01
Customer Experience Chatroom Operator (Remote)
Posted on: 08-01-2025 08:06
Remote Work No Experience | $25-$35/Hour
Posted on: 19-02-2025 06:29
Delta Airlines Virtual assistant jobs - Remote
Posted on: 01-07-2024 16:52
Pharmacy Technician - Prior Auth Review (Remote PST Hours)
Posted on: 23-02-2025 00:00
Primary Therapist (remote)
Posted on: 02-08-2024 17:48
Provider Relations Rep I (Remote, $15.00/hr)
Posted on: 08-11-2024 05:09
United Airlines Flight Attendant Immediate Openings Travel Perks $22/Hour
Posted on: 12-09-2024 00:00
Teen Job Opportunities: Work at Places Hiring at 13
Posted on: 27-11-2024 06:07