Remote Support Technician/Entry Level IT
Support Technicians We are looking for System Support Agents to train to provide technical assistance to our telecom clients. We will train you to train on, configure, and troubleshoot VoIP phone systems. If you?re computer-savvy and are looking to start your IT career track, we?d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to follow technical instructions. You should be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction.
We offer a comfortable, relaxed working experience, benefits and upward mobility for those inclined to take the next step in their career.
Requirements:
o High school diploma or GED certificate
o Reliable home office set up, we do not supply equipment
o Communication and customer service skills
o A reasonable knowledge of IT
o Computer literacy
o Understanding or ability to learn technical terms
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
? Dental insurance
? Health insurance
? Life insurance
? Paid time off
? Vision insurance
Schedule:
? 8 hour shift
? Day shift
? Monday to Friday
Education:
? High school or equivalent (Preferred)
Work Location: Remote
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