Senior Group Manager | BPO Hiring

Remote, USA Full-time Posted 2025-08-02

LOCATION: Pune Seeking an 12+ years experienced Senior Manager to lead the recruitment for BPO voice process division. The ideal candidate will have a strong background in talent acquisition within the BPO industry, particularly in voice process hiring. Responsibilities include developing recruitment strategies, leading a team of recruiters. OUR EMPLOYER: A leading global professional services organization, providing a wide range of services and solutions in strategy, digital, technology, consulting and operations. RESPONSIBLITIES: 1. Developing and execute recruitment strategies for the BPO voice process division 2. Leading a team of recruiters to source, screen, and select qualified candidates 3. Collaborating with department heads to understand staffing needs 4. Utilizing various recruitment channels to attract candidates. 5. Monitoring recruitment metrics and analyze data for optimization 6. Liaising with Business stakeholders on hiring requirements & strategies REQUIREMENTS 1. 12-18 years of recruitment experience in BPO, with a focus on voice processes 2. Bachelor's degree in HR, Business, or related field. Master's preferred. 3. Strategic mindset with the ability to align recruitment strategies with business goals 4. Strong leadership and communication skills. WHAT IS IN STORE FOR YOU? 1. An opportunity to lead and strategize bulk & volume hiring 2. Liaise extensively with senior stakeholders and lead the team 3. Fast Career growth

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Senior Group Manager | BPO Hiring

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