Senior Specialist, Account Receivables

Welcome to Concentrix, a leading global provider of customer experience solutions. We are currently seeking a highly skilled and experienced Senior Specialist for our Account Receivables team. As a Senior Specialist, you will play a critical role in managing the accounts receivables process, ensuring timely and accurate collection of payments from our clients. We are looking for a detail-oriented... and results-driven individual who is passionate about delivering outstanding customer service. If you possess excellent communication and analytical skills, and have a strong background in accounting and collections, we would love to hear from you. Join us and be a part of our dynamic and diverse team at Concentrix.

Manage accounts receivables process: Responsible for overseeing the entire accounts receivables process, including invoicing, payment tracking, and collections.

Ensure timely and accurate collection of payments: Monitor and follow up on outstanding balances, proactively identifying and resolving any issues to ensure timely and accurate collection of payments from clients.

Maintain accurate records: Keep detailed and accurate records of all accounts receivables transactions, including payments, adjustments, and client communications.

Provide outstanding customer service: Communicate with clients in a professional and timely manner, addressing any questions or concerns they may have regarding their accounts.

Analyze data and provide insights: Utilize analytical skills to review and analyze accounts, identifying trends and areas for improvement in the collections process.

Collaborate with cross-functional teams: Work closely with other departments, such as sales and customer service, to resolve any issues related to accounts receivables and provide support as needed.

Mentor and train team members: Act as a subject matter expert and provide guidance and training to team members to ensure effective execution of the accounts receivables process.

Stay updated on industry trends: Keep up-to-date with industry trends, regulations, and best practices related to accounts receivables, and make recommendations for process improvements as necessary.

Ensure compliance: Adhere to all company policies and procedures, as well as relevant laws and regulations, to ensure proper handling of accounts receivables.

Contribute to team success: Work collaboratively with team members to achieve team goals and contribute to a positive and productive work environment.

Concentrix is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

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