Strategic Account Manager I, Global Mile

We are looking for data-driven Account Managers to seek out new growth opportunities for Global Mile. Join and help us solve real-world problems, streamline inefficiencies, and provide logistics support for our Sellers.

This role indexes on a sales and business development background to successfully grow, develop and retain Fulfilled by Amazon (FBA) Sellers with a high degree of customer... obsession. Account Managers will be talking with L/XL Sellers on a daily basis and developing pipeline management plans based on bold onboarding and conversion goals. This role works in a high-volume, fast-paced environment with cross-functional teams, globally.

Key job responsibilities
• Recruit and manage a diverse portfolio of FBA Sellers for Global Mile's suite of logistics services to meet or exceed sales targets (Sellers launched, volume, revenue, etc.)
• Identify opportunities for account growth by having a thorough understanding of Amazon's diversified service offerings
• Program management responsibilities geared improve and build upon the Seller experience
• Proactively consult with FBA Sellers to understand their supply chain needs through solutions-based selling
• Build relationships with multiple internal and external stakeholders through remote and face-to-face meetings
• Ownership of Account Management activities including forecasting, operational troubleshooting, seller education, etc, which may include tracking and analyzing metrics to measure Seller Experience and business performance
• Ownership of operational requirements related to onboarding new sellers to Global Mile (e.g. raising tickets internally, ad hoc tasks, etc.)

A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock

About the team
Formed in 2020, the US Account Management Team within Global Mile works closely with FBA sellers providing onboarding support, operational insights, and direction for new and existing logistics products & services. Our objective over the next few years is to scale our global supply chain program for FBA Sellers and deliver a logistics experience they love

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