WORK FROM HOME
Job Title : Work From Home Customer Service Representative
Employer : FedEx...
Job Description :
As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.
You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx?s commitment to excellent customer service.
Key Responsibilities :
? Respond to customer inquiries via phone, email, and chat.
? Provide information about shipping services, rates, and delivery times.
? Resolve customer issues and complaints in a timely manner.
? Process orders, track shipments, and handle returns.
? Document customer interactions and maintain accurate records.
? Follow company policies and procedures to ensure customer satisfaction.
? Collaborate with other team members and departments to resolve complex issues.
Qualifications :
? Previous customer service experience preferred.
? Strong communication and problem-solving skills.
? Ability to work independently and manage time effectively.
? Reliable internet connection and a quiet workspace.
? Basic computer skills and familiarity with customer service software.
Last updated : 2024-08-19
Similar Remote Jobs
WORK FROM HOME
Posted on: 21-08-2024 00:00
Customer Service Representative
Posted on: 21-08-2024 00:00
Data entry assistant
Posted on: 21-08-2024 00:00
iOS Application Developer
Posted on: 21-08-2024 00:00
Remote Sales Executive
Posted on: 21-08-2024 00:00
Transformational Fitness Coach
Posted on: 21-08-2024 00:00
Google AppSheet Developer
Posted on: 21-08-2024 00:00
Virtual Personal Assistant
Posted on: 21-08-2024 00:00
Support Operations Manager
Posted on: 21-08-2024 00:00
Data entry agent
Posted on: 21-08-2024 00:00
Resort Bell Services Dispatcher - Part Time, WDW
Posted on: 06-10-2024 00:00
Delta Airlines Remote Jobs (Remote Job) $24/H - Part-Time
Posted on: 29-11-2024 08:27
Outbound Appointment Specialist (Remote, Night Shift)
Posted on: 24-01-2025 04:50
Online Booking Assistant - Entry Level
Posted on: 22-10-2024 05:25
(Work From Home) Data Entry - %100 Remote
Posted on: 09-07-2024 07:20
Entry Level Customer Service - Remote
Posted on: 16-09-2024 00:00
American Airlines Data Entry Jobs ||Remote|| (Analyst, Customer Research) ? MySmartPros
Posted on: 13-12-2024 17:47
Sales Manager, DoorDash for Business
Posted on: 16-11-2024 00:00
Corporate Account Manager Lowes/THD
Posted on: 17-02-2025 05:59
Experienced Legal Transcriptionist - Independent Contractor Opportunity
Posted on: 13-09-2024 00:00