Yelp Customer Service - Work From Home

Remote, USA Full-time Posted 2025-03-12

About Yelp:
Yelp connects people with great local businesses, allowing them to discover, engage, and transact. As a leading platform for user-generated reviews and ratings, Yelp empowers consumers to make informed decisions about where to eat, shop, play, and more.

Position Overview:
Are you passionate about providing exceptional customer service? Do you have excellent communication skills and a knack for problem-solving? Join the Yelp Customer Service team as a Remote Customer Service Representative and help us deliver top-notch support to our users and businesses.

Responsibilities:

Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
Assist users with a wide range of issues, including account management, content moderation, and technical support.
Troubleshoot and resolve customer concerns while ensuring a positive experience.
Collaborate with cross-functional teams to address escalated matters and provide solutions.
Maintain accurate records of customer interactions and transactions.

Qualifications:

High school diploma or equivalent; college degree is a plus.
Previous customer service experience is preferred.
Strong written and verbal communication skills.
Ability to work independently and manage time effectively.
Proficiency in using computer systems and software applications.
Positive attitude and a commitment to delivering outstanding service.

Similar Remote Jobs

Yelp Customer Service - Work From Home

Posted on: 23-01-2025 00:00

online jobs for college students

Posted on: 23-01-2025 00:00

American express careers remote

Posted on: 23-01-2025 00:00

Paypal careers remote

Posted on: 23-01-2025 00:00

Xfinity careers remote

Posted on: 23-01-2025 00:00

State farm careers remote

Posted on: 23-01-2025 00:00

Amazon Work from Home Data Entry Jobs in US

Posted on: 23-01-2025 00:00

EDUCATION ASSISTANT I (2273)

Posted on: 25-09-2024 00:00

Attorney I - California (Remote)

Posted on: 03-10-2024 00:00

Apple at Home Advisor jobs - No Experience

Posted on: 29-08-2024 00:00

CDL-A Company Driver

Posted on: 08-01-2025 08:05

Manager, Influencer Strategy

Posted on: 24-01-2025 00:00

Business Intelligence & Data Analyst Lead

Posted on: 31-01-2025 09:59

Work From Home Opportunities - Hiring Now

Posted on: 18-02-2025 03:58