Ld Dir,Digital Design

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. A Brief Overview Provides strategic leadership and oversees the design process for digital products by managing a team of designers, collaborating with stakeholders to define product goals and requirements, providing design guidance, and ensuring effective project execution. Drives the overall design strategy, mentors and develops their team, and coordinates with other teams to align design efforts with business objectives and user needs. What you will do • Develops and communicates the digital design vision, purpose, and strategy for the organization, aligning it with overall business goals. • Oversees the development of user personas, user journeys, and wireframes to design and implement the User Experience (UX) design process. • Defines UI design principles, patterns, and guidelines to ensure consistency across digital products and platforms. • Establishes and enhances design processes, methodologies, and workflows to drive efficiency and productivity. • Administers UX design concepts, recommendations, and business cases to stakeholders in a clear and persuasive manner. • Controls the adoption of design research methodologies and tools to inform design decisions and uncover user insights. • Communicates with executive leadership and other stakeholders to understand their needs, gain support for design initiatives, and align design efforts with business strategies. • Recruits, onboards, and develops a high-performing design team, ensuring the right mix of skills and expertise. • Leads and inspires a team of designers, providing guidance and mentorship to foster their professional growth. Required Qualifications • 10 years’ experience working in a design delivery environment • Experience leading, inspiring ,and organizing design teams to deliver modern, best-in-class digital experiences with proven impact for customers and business alike • Experience managing departmental budgeting and resource allocation processes; ability to manage through other managers/high-level technical staff • Ability to coordinate multiple design workstreams, provide holistic interactive, UX, and creative direction to large-scale projects • Lead and maintain creation of a UX vision and design roadmap across one or more portfolios • Proven experience and familiarity leading teams that build and deliver high-quality mobile-first and app native work Education • Bachelor's degree in Graphic Design, Information Design, Interaction Design, Product Design, Human Factors or equivalent/relevant work experience. Master's Degree a plus. Pay Range The typical pay range for this role is: $144,200.00 - $288,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit We anticipate the application window for this opening will close on: 12/02/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Apply tot his job