Lead Pharmacy Technician, Customer Service and Data Entry Specialist for Long-Term Care and Assisted Living Facilities at blithequark in Peabody, MA

Introduction to blithequark and the Role Are you a natural leader with a passion for delivering exceptional customer service and support? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join blithequark as a Lead Pharmacy Technician in our closed-door pharmacy, where you will play a vital role in leading and supporting our front-end pharmacy technician team. As a key member of our team, you will be responsible for ensuring the smooth operation of our pharmacy, providing top-notch customer service to our long-term care, assisted living, and chronic care customers, and contributing to the overall success of our organization. Day in the Life of a Lead Pharmacy Technician at blithequark As a Lead Pharmacy Technician at blithequark, your days will be filled with a variety of exciting challenges and opportunities. You will work closely with our senior technicians to coordinate daily production, troubleshoot issues, and identify solutions to improve our front-end processes and workflow. Your responsibilities will include: Collaborating with senior technicians to coordinate daily production of assigned areas, including data entry, customer service, and automation Troubleshooting and assisting with front-end processes and workflow issues to identify solutions Partnering with pharmacy leaders on team training plans and collaborating with field training teams as needed Assisting in orientation, training, and education programs for all controlled substances in accordance with policies, procedures, state, and federal laws Providing exceptional customer service and support to our customers, including responding to inquiries, resolving issues, and addressing concerns Working alongside our pharmacists to ensure accuracy and efficiency in our pharmacy operations Contributing to the development and implementation of process improvements and quality initiatives The Team and Rewarding Benefits at blithequark At blithequark, we are committed to providing our employees with a supportive and inclusive work environment that fosters growth, development, and success. As a member of our team, you will enjoy a range of benefits, including: Competitive pay and comprehensive benefits Paid training, tuition support, and cross-training opportunities FREE business, leadership, and development courses Employee discount programs Affordable back-up child and elder care Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if working 30+ hours per week) And many more! Required Qualifications for the Lead Pharmacy Technician Role To be successful in this role, you will need to possess the following qualifications: Verifiable High School Diploma or GED Certification, licensure, or registration as a pharmacy technician, or as required by state law One (1) or more years of experience as a pharmacy technician Preferred Qualifications for the Lead Pharmacy Technician Role While not required, the following qualifications are preferred: Prior experience in the long-term care industry PTCB National Certification Education and Training at blithequark We believe in investing in the growth and development of our employees, and we offer a range of education and training opportunities to help you succeed in your role. These include: Verifiable High School Diploma or GED Ongoing training and development programs to enhance your skills and knowledge Opportunities for cross-training and career advancement Business Overview and Culture at blithequark At blithequark, we are committed to delivering exceptional customer service and support to our long-term care, assisted living, and chronic care customers. We believe in fostering a culture of diversity, inclusion, and belonging, and we strive to promote and sustain this culture every day. We are an affirmative action employer and an equal opportunity employer, and we do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Compensation and Perks at blithequark We offer a competitive salary range for this role, with a minimum of $18.50 and a maximum of $34.60 per hour. We also offer a range of perks and benefits, including employee discount programs, affordable back-up child and elder care, and up to $10,000 reimbursement for expenses to build a family. Conclusion and Call to Action If you are a motivated and experienced pharmacy technician looking for a new challenge, we encourage you to apply for this exciting opportunity at blithequark. As a Lead Pharmacy Technician, you will play a vital role in leading and supporting our front-end pharmacy technician team, providing exceptional customer service and support to our customers, and contributing to the overall success of our organization. Don't miss out on this opportunity to join our team and take your career to the next level. Apply now and discover the rewards of working at blithequark! Apply for this job