Lead Sales Engineer
Gong is a company that harnesses the power of AI to transform how revenue teams win. As a Lead Sales Engineer, you will serve as a trusted partner, advising customers on complex workflows and guiding them toward an AI-first approach to their go-to-market strategy, ultimately helping them achieve their desired business outcomes. Responsibilities Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology, including business value quantification Assist prospects and customers with business assessments (POCs, Pilots) Craft content to show customers how to leverage Gong for specific use cases Execute the build and delivery of outcome-based demos and solution architecture diagrams for customers that have highly complex use cases Solution complex business and technical requirements and explain them in simple terms Assist with RFPs and questionnaires in the context of sales cycles Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line Partner with and support Marketing on demand gen activities (webinars, conferences, events) Contribute reusable assets to the Sales Engineering team and the company at-large Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies Skills 8+ years of customer facing experience in a sales engineering role (pre-sales) or a combination of sales engineering and other relevant work experience Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems Experience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON is a plus Understanding of security and privacy pertaining to SaaS systems Understanding of key sales personas and workflows (including forecasting and prospecting) within a GTM organization Excellent verbal and written communication skills Strong interpersonal and teamwork skills Able to make the complex sound simple! Benefits We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. Mental Health benefits with covered therapy and coaching. 401(k) program to help you invest in your future. Education & learning stipend for personal growth and development. Flexible vacation time to promote a healthy work-life blend. Paid parental leave to support you and your family. Company-wide recharge days each quarter. Work from home stipend to help you succeed in a remote environment. Company Overview Gong is a technology company that offers a revenue intelligence platform using AI to analyze customer interactions. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is Company H1B Sponsorship Gong has a track record of offering H1B sponsorships, with 1 in 2025, 4 in 2024, 2 in 2023, 4 in 2022, 4 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.