LN Venues, Sustainability Operations Manager (Remote)
Job Summary WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. WHO ARE YOU? An operations-minded sustainability practitioner who thrives in fast environments and can translate environmental goals into real-world, impactful venue processes. If you bring strong experience in zero waste & materials management as well as the ability to support venues in identifying and executing energy and carbon reduction projects, both from a technical lens and your ability to implement and demonstrate results then please read on! THE JOB Live Nation is seeking a Sustainable Operations Manager to support the successful implementation of our Green Nation Charter across U.S. venues, with a primary focus on indoor clubs and theaters. This role will help venues identify the highest-impact operational drivers behind sustainability performance (especially resource recovery, zero waste, energy conservation, and carbon emissions reduction) and will support venues through strategy development, training, performance tracking, and continuous improvement. While this role begins with a club/theater portfolio focus, it is designed to remain flexible and may support broader sustainability operations initiatives across the organization as priorities evolve. What This Role Will Do Zero Waste Operations • Help indoor venues implement practical, high-performing zero waste systems in pursuit of zero waste to landfill goals • Support regional- and venue-specific zero waste plans, including material mapping, staffing models, signage/communications, and data reporting and improvement plans • Partner with other venue departments to educate, train, and streamline venue-wide participation and behavior change • Create and managing budgets while identifying ROI and revenue opportunities • Develop playbooks, SOPs, and “minimum viable standards” for indoor sustainability operators Energy Efficiency & Carbon Reduction • Help translate global emissions reduction goals into implementable venue action plans and strategies • Design and implement energy and utility data improvement strategies to help venues identify priority energy conservation measures • Support interdepartmental coordination of site-level opportunities, such as with facilities, IT, and vendors • Support operator education on energy and carbon reduction to drive measurable behavior change, including impact and progress reports Additional Responsibilities And Cross-Functional Support • Maintain and improve tracking systems for sustainability metrics in your venues, including the development of dashboards and scorecards • Co-develop and deliver virtual trainings, office hours, and working sessions for venue peer groups • Present progress and priorities effectively to both frontline operators and leadership audiences Venue Travel • Conduct venue assessments, audits, training sessions, and support for major initiatives and events • Travel may include nights and weekends based on show schedules and business needs • Manage travel logistics responsibly and operate against assigned travel budget What This Person Will Bring • 4+ years experience in sustainability operations, greenhouse gas accounting, utility management, zero waste, materials management, or resource recovery in complex environments (venues/events, sports, higher ed, hospitality, government, large facilities, or equivalent) • Bachelor’s degree in subjects such environmental science, engineering, climate change, sustainability or related. Master’s degree preferred. • Demonstrated experience implementing zero waste systems operationally, policies and SOPs, vendor coordination, and process improvement • Working knowledge of energy efficiency fundamentals and how building operations affect energy use (lighting, HVAC runtime behavior, end-to-end utility management, commissioning, controls concepts, scheduling) • Strong capability in data management and analysis (Excel/Google Sheets required; Tableau and Airtable dashboard/reporting tools a plus) • High proficiency in written and verbal communication and ability to present data clearly to mixed audiences • Proven ability to work independently, manage multiple priorities, and stay organized in a remote environment • Experience supporting clubs, theaters, arenas, festivals, or live events operations • Ability to travel up to 25%, including occasional nights/weekends Benefits & Perks Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits: HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH: 401(k) program with company match, stock reimbursement program FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS: Volunteer time off, crowdfunding match EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. The Expected Compensation For This Position Is $68,000.00 USD - $85,000.00 USD • Pay is based on a number of factors including market location, qualifications, skills, and experience. Apply tot his job