ManyChat Automation Specialist Needed for Keyword Response

Remote, USA Full-time
We are seeking a skilled ManyChat specialist to automate responses based on specific keywords. The job involves setting up a greeting message and a follow-up message for users who trigger the keyword. You will also need to tag users to streamline communication and avoid sending repeated messages. Additionally, a notification for follow-up will be required 2 days after the initial response. If you have experience with ManyChat and can execute these tasks efficiently, we would love to hear from you! See below for detailed scope: FLOW OBJECTIVE #1 The goal is to automatically reply to a specific keyword that a user sends via Instagram DM in response to a CTA in my posts. Each keyword must trigger: •A greeting + a pre-written message associated with that keyword • Only one response per user per keyword (avoid duplicate messages caused by IG or ManyChat delays) • Apply a tag to the user after sending the message, so the system knows they already received it • A notification/reminder after 2 days so I can manually follow up The following flow outline (generated previously with ChatGPT) shows what is needed: A single, immediate automatic response when someone sends a keyword through Instagram DM. ________________________________________ IDEAL FLOW STRUCTURE IN MANYCHAT 1. Create a “Keyword Trigger” for each keyword Go to: Automation → Keywords For each keyword (example: PADRE) • Condition: If message contains: “PADRE” • Action: Start a Flow → select the corresponding flow Repeat this for all keywords: PADRE, MASCULINO, AMAZONAS, CONSTELAR, LINAJE, PRINCESO Tip: Use Exact Match to avoid false triggers from similar words. ________________________________________ 2. Build the base flow with one single welcome message Inside the Flow Builder: 1. Add one message block with the pre-written greeting + response for that keyword 2. Disable Smart Delays, Conditions, and “Continue to next step”—the flow must end after that message 3. Add a tag to track delivery o Example: Tag: Keyword_PADRE This tag is essential to avoid repeated replies. ________________________________________ 3. Prevent duplicate messages (critical) In the flow settings: • Enable “Stop multiple triggers per user” • Enable “User can trigger this keyword only once” To guarantee no duplicates at all, add a condition at the beginning: If user has tag Keyword_PADRE → End Flow This ensures the flow never sends the same message twice, even if the user repeats the keyword. ________________________________________ 4. Add human follow-up After ManyChat sends the automated message, I will manually follow up. The system must allow me to: • See new keyword triggers in the ManyChat or Instagram Inbox • Identify users by the tag Keyword_PADRE • Optionally receive an internal notification (for me or an assistant) confirming that the keyword was triggered This ensures personalized follow-up after 2 days. ________________________________________ FLOW OBJECTIVE #2 Create a second automation where a user comments a keyword on an Instagram post and receives a gift or resource in their DM. Requirements: • Send the gift only once per user • Prevent duplicate messages • Avoid triggering too aggressively so Instagram does not flag the account as spam • Must comply with Instagram’s rate limits and comment-to-DM rules ________________________________________ FLOW OBJECTIVE #3 Create a third automation that only replies to comments, inviting users to message me in DM — and nothing else. Requirements: • The reply must look natural, not forced engagement • Avoid repetitive or spammy responses • Must respect Instagram’s frequency limits for automatic comment replies Apply tot his job
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