**Part-time Customer Support Representative – Chat Specialist at blithequark**

Remote, USA Full-time
Are you a customer service enthusiast with a passion for technology and a knack for turning conversations into leads? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join the dynamic team at blithequark as a Part-time Customer Support Representative – Chat Specialist! At blithequark, we're dedicated to revolutionizing the automotive industry through innovative solutions and exceptional customer experiences. As a Part-time Customer Support Representative – Chat Specialist, you'll play a vital role in representing our automotive dealer clients favorably, engaging with customers online, and turning conversations into leads that drive revenue. **About blithequark** blithequark is a forward-thinking company that's passionate about delivering cutting-edge solutions to the automotive industry. Our team is comprised of talented individuals who share a common goal: to provide exceptional customer experiences that drive business results. We're a relaxed, yet professional and fun environment that values creativity, innovation, and teamwork. **Responsibilities** As a Part-time Customer Support Representative – Chat Specialist, your key responsibilities will include: * Managing a wide variety of customer inquiries via online chat, providing accurate information about our products and services * Narrowing down on appointment information to schedule appointments and capture customer contact information for lead generation and client review * Summarizing interactions based on customer needs for client review and developing a knowledge base of our evolving products and services * Collaborating with our team to resolve customer issues and provide exceptional support * Staying up-to-date with our products and services, as well as industry trends and best practices **Qualifications** To succeed in this role, you'll need: * Previous experience in retail customer service or the automotive industry (although not necessary, it's a plus!) * Intermediate internet and window-based computer skills, with a strong ability to multitask and adapt to change * A positive and professional demeanor, with excellent written and verbal communication skills * The ability to work 4-hour time blocks daily, with flexible scheduling after completion of training * A minimum of 16+ hours per week, with the ability to type at least 35 WPM (40 and above is preferred) * A willingness to attend 4 weeks of training Tuesday – Saturday from 10AM – 6:30PM CST **Requirements** * Excellent written and verbal communication skills * Ability to adapt to change and enjoy a quick-paced work environment * Must be able to work 4-hour time blocks daily * Able to attend 4 weeks of training Tuesday – Saturday from 10AM – 6:30PM CST * Flexible scheduling after completion of training * Must be able to work a minimum of 16+ hours per week * Must be able to type at least 35 WPM, 40 and above is preferred * Positive and professional demeanor **Benefits** As a Part-time Customer Support Representative – Chat Specialist at blithequark, you'll enjoy a range of benefits, including: * Comprehensive training programs to help you succeed in your role * A dynamic and supportive team environment * Flexible scheduling to accommodate your needs * A competitive hourly rate and opportunities for advancement * Access to our state-of-the-art facility, including an onsite dining facility, fitness center, and onsite medical center * Opportunities to participate in sports and social leagues, as well as volunteering initiatives through our Associate Foundation * A non-smoking environment that promotes a healthy lifestyle **Why Join blithequark?** At blithequark, we're committed to creating a workplace that's both fun and fulfilling. We believe in investing in our employees, providing opportunities for growth and development, and fostering a culture of innovation and collaboration. If you're passionate about customer service, technology, and the automotive industry, we invite you to join our team and be a part of something amazing! **How to Apply** If you're ready to take your customer service skills to the next level and join a dynamic team at blithequark, apply now! Visit our website to learn more about our company culture, benefits, and job openings. We can't wait to hear from you! What We Offer * Comprehensive training programs to help you succeed in your role * A dynamic and supportive team environment * Flexible scheduling to accommodate your needs * A competitive hourly rate and opportunities for advancement * Access to our state-of-the-art facility, including an onsite dining facility, fitness center, and onsite medical center * Opportunities to participate in sports and social leagues, as well as volunteering initiatives through our Associate Foundation * A non-smoking environment that promotes a healthy lifestyle Our Culture At blithequark, we're passionate about creating a workplace that's both fun and fulfilling. We believe in investing in our employees, providing opportunities for growth and development, and fostering a culture of innovation and collaboration. Our team is comprised of talented individuals who share a common goal: to provide exceptional customer experiences that drive business results. Why Work at blithequark? * We're a forward-thinking company that's passionate about delivering cutting-edge solutions to the automotive industry * We're committed to creating a workplace that's both fun and fulfilling * We believe in investing in our employees, providing opportunities for growth and development, and fostering a culture of innovation and collaboration * We're a dynamic and supportive team environment that values creativity, innovation, and teamwork How to Apply If you're ready to take your customer service skills to the next level and join a dynamic team at blithequark, apply now! Visit our website to learn more about our company culture, benefits, and job openings. We can't wait to hear from you! Don't miss out on this exciting opportunity to join the blithequark team! Apply now and take the first step towards a rewarding career in customer service. Equal Opportunity Employer blithequark is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace that's inclusive, respectful, and free from discrimination. Apply for this job
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