Practice Support Analyst – Data Processing & Social Media

Remote, USA Full-time
This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Practice Support Data Processing & Social Media Collections Analyst to join our team in our Seattle, Portland, Los Angeles, or San Francisco offices. The Practice Support Data Processing & Social Media Collections Analyst (“Analyst”) provides eDiscovery and practice technology support to legal teams at Davis Wright Tremaine. Practice Support Analysts utilize their knowledge and technical expertise in data processing, data ingestion, database management, data manipulation and conversion, imaging and document productions. In addition, this Analyst position will also be responsible for the completion of social media and website/webpage collections and captures. As an integrated member of the Practice Support Department, the Data Processing & Social Media Collections Analyst will assist in providing a full-range of practice support offerings, including monitoring, accepting, and completing data processing assignments with Practice Support Department tools (including Ipro and Relativity), as well as completing social media and website/webpage collection and capture requests using modern technologies specifically designed for the collection those data sources. The Analyst may also provide insight and support to legal teams on technical issues specific to the firm’s document review platform, Relativity. The Practice Support Data Processing & Social Media Collections Analyst may also be called upon to collaborate with colleagues, managers, and legal teams to identify and develop solutions to issues involving litigation practice support technologies and processes. The Analyst typically bills their time to the client associated with the task requested/completed. The Practice Support Data Processing & Social Media Collections Analyst works directly with the collective practice support department to ensure the vision of exceptional overall eDiscovery and practice support services are provided to the firm’s legal teams and clients. The Practice Support Data Processing & Social Media Collections Analyst reports to the Practice Support ESI Processing Technology Manager and/or the Practice Support Manager, in addition to the Director of eDiscovery and Practice Technologies. At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled. On a typical day you will: Platform (Ipro and Relativity) Support · Process and load data/documents into Ipro and/or Relativity for review, including handling exceptions and ensuring preservation of information · Supports primary aspects of Ipro, specifically: oCreating firm standardized processing databases oUtilize ‘safe copy’ tools (including Robocopy) to ensure preservation of metadata oConduct de-duplication, deNISTing, imaging, and promotion of data oAnalyze and address errors and exceptions across data sets, including processing counts, reporting, and other processing issues oUnderstand varying and different file types and data sources oConsistently follow quality control procedures on all work, including quality assurance of work completed by others · Supports primary aspects of Relativity, specifically: oCreating firm standardized ECA and/or Review workspaces oProcessing documents oLoading documents oCreating custom views and layouts as directed or identified by legal teams and/or document review teams oAssisting with document searches oPreparing document productions and exporting final deliverables Social Media | Website/Webpage Collections and Captures Support · Utilize modern technology solutions such as Page Vault, X1 Social Discovery, Page Freezer/Web Preserver, or other solutions to capture social media (e.g., Twitter, Face Book, Instagram,Tik Tok, etc.) and/or website/webpage content as identified and directed by case teams and/or DWT professional staff · Ensure metadata and content of captured information is concise, clear, and easily reviewable for potential use as evidence and/or exhibits Department Support · Track and manage projects and enter time for work completed · Actively participate the firm’s practice support central queue to ensure coverage for all firm practice support requests · Acts as end-user interface to provide helpful insight with questions related to data processing, Ipro, Relativity and/or other litigation support-related topics · Work with legal teams and Practice Support Project Managers to define parameters on projects and provide input and feedback related to data processing projects · Understand, contribute, improve, and evangelize department practices and procedures · Harness creativity and collaboration with team members to innovate and solve litigation support challenges · Dedication to self-education regarding eDiscovery industry news,… Apply tot his job
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