Presale Support Analyst (36522804)

Remote, USA Full-time
This position is a temporary assignment. As a contractor, you’ll be employed by Magnit, not The Cigna Group or any subsidiaries of The Cigna Group. Location/Schedule: Preference is for someone local to either Bloomfield, CT or Denver, CO for a hybrid schedule. Open to remote, USA (any time zone) for an exceptional candidate. Responsibilities • Monitor email aliases and enter new opportunities into Salesforce.com (presale and new business), timely and accurately. • Identify any gaps in requests and work with client to obtain missing information. • Track progress of analytic requests and ensure timely delivery. • Review returned data/reports for thoroughness, connect with matrix partner and Sales as appropriate if there are any concerns. • Manage RFP process, working with matrix partners, consolidating responses/edits, and review RFPs for accuracy prior to distribution. • Package report(s) and deliver on time to client. • Provide exceptional client service. • Receive client sales notifications, updates salesforce.com database and associated tracking tools and follow internal notification process. Ensure effective handoff to implementation and contracting. • Maintain accurate and clean Salesforce.com database. Research and quickly addresses data integrity issues identified by matrix partners, the team or management. • Acts as a liaison between PreSale and sales support matrix partners to optimize workflows and successfully prioritize requests. • Builds and maintains strong relationships with the Payer Solutions Sales team. • Runs various client analytics and returns to our customer. • Works with on renewal analyst team to help with special projects in Salesforce and our Payer Express Portal • Helps our renewal analyst team with day to day tasks to maintain renewals and terminations. Qualifications • Solid computer skills, including Excel, and aptitude for learning new programs as needed • Experience with Salesforce.com or other CRM tool a plus • Insurance industry experience a plus • Ability to work in a fast-paced entrepreneurial environment, able to adapt to changing priorities and requirements • Strong organization skills with the ability to work independently and manage, prioritize and work on numerous projects simultaneously • Identify risks and issues and mitigate and/or escalate as needed • Skilled communicator (open and effective; both written and verbal) • Strong team player; able to thrive in a matrix environment; experience collaborating with multiple matrix partners • Self-motivated, driven • Attention to detail Bachelor's degree desired. Hourly Pay Rate Range (dependent on location, experience, expectation) The pay range that Magnit reasonably expects to pay for this position is: $25.00/hour-$29.00/hour Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met) Apply tot his job
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