Product Designer, Amazon Music, Amazon Music

DESCRIPTION As a Product Designer on Amazon Music, you will help define and build customer-facing experiences from discovery and research to concept development, and through product launches. This role will partner and support the Marketing and Growth team, producing wireframes, user-flows, high-fidelity mocks, and design specifications spanning our broad spectrum of supported platforms. In this role, you will collaborate cross-functionally with Product Managers, Researchers, Engineers, Program Managers, other UX and Visual Designers, as well as many others across the organization, working from high-level requirements to define product design flows, interactions, design patterns, and immersive customer experiences. The team will look to you to help identify opportunities to incorporate best current thinking into product designs, while also envisioning and creating new experiences for future features. To be successful you must be an inventive, customer-focused problem solver with clear design chops, an excitement for understanding and using data, and an ability to communicate your ideas effectively. Being a big music & podcast fan is a plus. Key job responsibilities • Lead UX design for projects across platforms that touch numerous aspects of the Amazon Music experience. • Run the full experience design process (i.e., discovery, research, concept development, wireframes, high-fidelity mocks) with a particular focus on customer mindsets, complex interaction solutions, user flows, and end-to-end customer journeys • Work from high-level requirements, ask the right questions, and collaborate with cross-functional partners to gather all relevant information to guide design direction. • Quickly iterate on multiple design explorations to arrive at simple, but robust solutions, accounting for complex requirements. • Validate designs through research and testing. • Design for current experiences while also envisioning and creating new experiences for future features. • Stay current on emerging UX and digital behavior trends, music and design innovations, and broader technological shifts, as well as identify opportunities to incorporate best current thinking into product designs. • Collaborate on and present work to a range of stakeholders – executives, engineers, product managers, business leaders, researchers, other UX and visual designers. About the team Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at BASIC QUALIFICATIONS • 5+ years of design experience • 3+ years of delivering design solutions as a UX designer or interaction designer experience • Have an available online portfolio • Experience with Figma and other prototyping tools. PREFERRED QUALIFICATIONS • Bachelor's degree in design, human-computer interaction (HCI) • Experience working in a collaborative team and working directly with developers for implementation of designs • Knowledge of usability principles and techniques • Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps • Excellent communication, interpersonal, and analytical skills including the ability to present design concepts clearly and persuasively to colleagues, partners and stakeholders • Ability to work efficiently and demonstrate a bias for action in a fast-paced, sometimes ambiguous environment • Relentless desire for innovation, balanced with business needs and customer expectations Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,000/year in our lowest geographic market up to $184,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit This position will remain posted until filled. Applicants should apply via our internal or external career site. Apply tot his job