PTAC Central Unit Rep Insurance Notification
About the position This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). Schedule: Monday - Friday 8:30am-5pm Eastern Time. Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Patient Access Central Unit Rep with Parallon you can be a part of an organization that is devoted to giving back! Responsibilities • Perform pre-registration and insurance verification within 3-5 days prior to date of service for both inpatient and outpatient services. • Follow scripted benefits verification pre-certification format in Meditech custom benefits screen and record benefits and pre-certification information. • Perform electronic insurance eligibility confirmation when applicable and document results. • Complete Medicare Secondary Payor Questionnaire as applicable for retention in imaging system (i.e OnBase). • Calculate patient cost share and be prepared to collect via phone or make payment arrangement. • Contact patient via phone to confirm or obtain missing demographic information, quote/collect patient cost share, and instruct patient on where to present at time of appointment. • Receive and record payments from patient services scheduled. • Utilize appropriate communication system to facilitate communication with hospital gatekeeper. • Contact physician to resolve issue regarding prior authorization or referral forms. • Perform insurance verification and pre-certification follow up for prior day's walk in admissions/registrations and account status changes by assigned facility. Requirements • High school diploma or GED preferred • 1 year of related experience required Benefits • Comprehensive medical coverage that covers many common services at no cost or for a low copay. • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. • Free counseling services and resources for emotional, physical and financial wellbeing. • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service). • Employee Stock Purchase Plan with 10% off HCA Healthcare stock. • Family support through fertility and family building benefits with Progyny and adoption assistance. • Referral services for child, elder and pet care, home and auto repair, event planning and more. • Consumer discounts through Abenity and Consumer Discounts. • Retirement readiness, rollover assistance services and preferred banking partnerships. • Education assistance (tuition, student loan, certification support, dependent scholarships). • Colleague recognition program. • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence). • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Apply tot his job