[Remote] Account Manager- SMB

Remote, USA Full-time
Note: The job is a remote job and is open to candidates in USA. Connecteam is a TLV-based startup focused on improving the work experience for deskless employees worldwide. The Account Manager will be responsible for expanding the customer base and increasing revenue through upselling and cross-selling, while collaborating with other teams to ensure customer satisfaction. Responsibilities Identify and execute upselling and cross-selling opportunities with existing customers The Account Manager position is a quota-carrying position; you will own the full sales cycle, managing your own account pipeline and contributing to the team's pipeline Becoming a product expert Analyze customer data to identify expansion opportunities Be the face of the company – Connecteam is known for our outstanding customer service and approach Collaborate with SDR and CSM teams to ensure a seamless customer experience Influence the product based on customers' demands and needs Manage multiple tasks and projects in a fast-paced and high-pressure environment Initiative, independence and ownership Skills One year of experience as an Account Manager/Account Executive at a SaaS company - MUST Energetic, positive, and motivated - MUST Strong customer relationship skills and the ability to interact with individuals at all levels in an organization Ability for self-learning and highly independent Strong team player with excellent communication and collaboration skills Ability to thrive in a high-pressure and busy work environment Working remotely from 9:00 AM to 6 PM Monday-Friday Benefits Medical coverage. Insurance plan. Paid time off for vacation, sick days. 401(k) Company Overview Connecteam is a multi-functional and workforce management mobile solution for companies that manage on-the-go teams. It was founded in 2016, and is headquartered in New York, New York, USA, with a workforce of 201-500 employees. Its website is
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