Remote Admin & Permits Assistant - Africa

Remote Admin & Permits Assistant Location: Remote (must live outside the U.S.) Salary: $1,200 USD/month Hours: 40 hours per week Summary We are seeking a highly organized, dependable, and customer-focused Virtual Administrative Coordinator to support our sales and operations teams remotely. This role is essential to ensuring seamless communication with clients, accurate contract processing, and efficient coordination of day-to-day administrative functions. The ideal candidate will be a strong communicator with the ability to multitask and manage tasks with minimal supervision. Detailed Responsibilities Phone & Client Communication • Answer incoming phone calls professionally and route as needed. • Make outbound calls to follow up on estimates, confirm appointments, or provide updates. • Send appointment reminders and updates to clients via text, email, or phone. Scheduling & Calendar Management • Manage and update the sales team's Google Calendar. • Schedule appointments with clients through calls, texts, and emails. • Ensure no overlaps or conflicts in daily schedules. Administrative Support • Process customer contracts accurately and ensure all required information is captured. • Submit and track permits with various city or county municipalities. • Submit and monitor utility locate tickets (e.g., 811 tickets). • Follow up with sales reps on outstanding estimates and customer responses. • Perform general administrative tasks such as data entry, digital file organization, and internal communication support. Additional Responsibilities • Maintain organized digital records of contracts, permits, utility tickets, and communication logs. • Assist with improving administrative processes for better efficiency. • Provide responsive, professional support to the team and customers. Qualifications / Requirements • High school diploma or equivalent (Associate’s degree preferred). • 1–2 years of administrative, customer service, or virtual assistant experience. • Excellent verbal and written communication skills. • Proficient in using Google Workspace (Docs, Sheets, Calendar, Gmail). • Comfortable using CRM systems and project management tools (experience with JobNimbus, Monday.com, or similar is a plus). • Ability to manage time effectively and handle multiple priorities. • Strong attention to detail and organizational skills. • Reliable internet connection and home office setup. • Familiarity with permitting or construction processes is a plus but not required. Schedule • Fully remote role. • 40 hours per week. Apply tot his job