[Remote] Clinical Specialist I (RD/RN)

Note: The job is a remote job and is open to candidates in USA. Timeless Medical Systems is a company that develops innovative software solutions for clinicians in healthcare facilities. The Clinical Specialist I will engage with customers to understand their needs, assist in implementing solutions, and provide support throughout the integration process. Responsibilities • Engage directly with the customer’s hospital clinical team to provide strategic support for TMS software implementation • Analyze customer​ needs to determine the recommended workflows and help the customer better understand the clinical practice change management needed for a successful adoption • Act as an information source and communicator between the customer's clinical team and internal departments • Collaborate with project teams to ensure the implementation is set​ ​up for success and project goals will be achieved • Monitor project progress by tracking assigned activities and resolving workflow issues in a timely manner • Recommend best practices to customers and provide the clinical proof to drive workflow change management • Support the analysis, design, implementation, evaluation, optimization, and maintenance of Timeless Medical products and projects • Show a comprehensive understanding of clinical care and practice standards, patient flow, and operational processes • Develop and execute customer training plans to ensure the recommended workflows have a high adoption rate • Determine valuable product enhancements and submit the requests to ensure the Timeless Medical products stay current and relevant to current hospital operational practices and workflows • Develop and maintain a thorough knowledge of TMS software applications and products Skills • Bachelor's Degree with Registered Dietician credential or Registered Nurse License • Related Clinical Leadership required • 3+ years direct work experience in a milk lab environment preferred • Ability to interpret and apply technical information • Demonstrated experience analyzing clinical and technical requirements • Ability to write operational procedures in both technical and user-oriented language • Ability to troubleshoot clinical process changes, errors, and subsequent modifications; must be able to do this with the work of other project team members • Ability to interpret the operational requirements of end-users, project managers, and other stakeholders • Good written and verbal communication skills • Proven organizational, presentation, and problem-solving skills • Self-starter and highly motivated to make proactive changes • Ability to accept and integrate constructive feedback • Effective deadline management • Strong customer service orientation • Knowledge of standard Microsoft Office and Google Suite Products (Word, Excel, PowerPoint, Gmail, GDrive) • Must reside within 1 hour of major international airport • Master's degree preferred • 3+ years direct work experience in a milk lab environment preferred • Bonus points for experience using Timeless Medical Systems' software Company Overview • Timeless Medical Systems is provider of advanced software, hardware and IT solutions for Healthcare professionals. It was founded in 1995, and is headquartered in Charlottetown, Prince Edward Island, CAN, with a workforce of 51-200 employees. Its website is Apply tot his job